Luxury Hotels in Pontyclun, Cardiff

"Excellent check in, although very busy they were quick & effficient. Hotel is very clean and rooms are very well maintained. Staff are incredibly helpful & very polite. Restaurant is excellent as well. Only hiccup was getting stuck in the lift due to a technical issue. This was however dealt with quickly & efficiently by the in house team & reception staff. "

"Beautiful hotel, however very dated rooms that need some TLC "

"The location for our stay was excellent. Contacted the hotel before our stay and always very helpful. Rooms were large, clean, lovely bedding and a good stock of tea and coffee. Excellent value for money."

"Great location, couldn’t really fault any thing. "

"Good hotel for the price I paid on Expedia, I think the actual hotel rates are a little high for what it is. "

"Ideal to explore Cardiff"

"The staff at this hotel were amazing! It was our son’s birthday and the guest services manager Rachel went above and beyond by filling the room with surprises for him! He was absolutely delighted and so was his sister, as there were plenty of treats to share, plus a bottle of Prosecco for us! The room itself was spacious for the 4 of us, and very clean and well equipped. We had an issue with aircon but this was reported and someone was sent to try and sort it. Unfortunately they couldn’t before we left, but we were given a discount on our bill. The pool facilities were fab, very clean and lots of options like a hot tub, sauna and steam room! Plus, there were plenty of fresh towels. The breakfast buffet was fresh, varied and all allergens identified which was great as our daughter can’t have milk. Every staff member we encountered was so friendly and smiley which makes all the difference! We would definitely stay again and recommend it to anyone."

"Good Hotel, Only Negative is the staff were unable to extend my booking at checking and I had to rebook via the app meaning I got moved rooms mid trip"

"Suoerb, bug not easy to get in and especially out of Cardiff city centre. "