Pet friendly Hotels in Pontoon Beach, St. Louis

"Maybe it was just a rough weekend for staff, I used to work for Hyatt regency as a senior captain for banquets so I’m very familiar with how Hyatt is ran. There were only a few staff members that were helpful, professional and respectful and that happen to be the gentleman that checked me in, valet staff were sweet, 2 ladies that checked me out and the sweet woman that took my order at Starbucks. Additionally there were 3 individuals that were absolutely rude when my guest stepped outside and did not have her key card, the gentleman that refused to help her was very rude to her when she tried buzzing the button to get help. The security guard additionally was very rude when monitoring floors. Left a pretty bad taste in my mouth. I’ve always held Hyatt to the highest standards but those specific interactions was a little sour. Hotel was very clean though!"

"Nice Clean close to where we needed to be "

"It is okay, but old and terrible room condition."

"Room Clean, Air conditioning good, didn't make it to breakfast"

"Food was good and a fair amount of variety. Didn't expect to have to pay an additional 32 for parking as there was no place else to park, so the hotel has a monopoly on that. Really close to Busch stadium which is why we chose this hotel along with the food and beverage in the evening. Should start that part if it 30 earlier if there is a ballgame."

"Hotel needs updated rooms need cleaned my tub didn’t drain huge stain on the floor"

"Good Hotel, good location!"

"Staff could not have been more pleasant or helpful. The breakfast was exceptional, and the lady that took our order\served us was wonderful. The coffee maker in the room is my only real complaint It did not work well and made really bad coffee. No coffee available in the lobby."

"Room was clean, earning 2 stars. However, this location is right next to a kid's theme park so the indoor pool is a huge selling feature for families. A lot of kids all over the place. Hot tub was broken. They said it just happened, but it's in other reviews and they were downright rude about it. Food provided at the happy hour is hotdogs, chips and cheese... kid themed food. Would not stay here again. Parking is $19."