Pontenure Hotels

"The hotel staff was exceptionally polite and congenial. The room was perfect for a quick trip. "

"All good. But the quilts are ridiculously small. I don’t quite understand why I had a quilt that was the size of a bath towel. This very much spoilt my stay somewhat!"

"The staff were all 15/10. I spent 8 nights there with a collegue for work. Each shift was attentive, kind, and professional. They all are doing wonderful jobs. No complaints on the rooms or the bathrooms. Great overall experience and value. "

"Staff nice and courteous. No milk for cup of tea in room. None available in hotel (out of date) but if there was we would have to pay extra. I bought milk from a supermarket."

"- clean room - very comfortable parking - personnel very professional and friendly - good variety at breakfast - only suggestion would be to be allowed to slightly open the window to change air. I am sure you have a good air conditioning system but still it’s something that could be considered"

"Liked: Nice restaurant, close to the outlet. Disliked: At night you can hear any noise from the neighboring rooms; we spent half the night listening to the neighbors and some equipment working in the hotel kitchen. Poor breakfast."

"One of The rooms had a lot of mold spots in the shower ceiling and some other in the room hallway. The other room was missing part of the ceiling. The room card worked only the first time entry, for the other time we entered the room, the front desk gentleman had to walk to the room and open it with a key because he tried two times to configure the card again and did not work. The location was convenient from the highway, the breakfast was good, the bed and pillows were good, but unfortunately the experience was terrible because the mold was a health concern and it was a big area, not some spots. Also if you are remodeling the hotel you should provide the guest a complete room and work on others, we should not stayed in a room without ceiling, without shower doors. "

"I would love to return beautiful place to stay "

"Not relevant."