Pontelongo Hotels

"The staff was exceptionaly friendly. Michael the bartender shared a new local amoro with us. Room was great. All good would recommend. "

"The greeting from the hotel clerk was abrupt. When he told us our room was in the annex, I told him I booked in the main building. He said, very rudely, "I did not book the room and it cannot be changed". The bellhop assisted us with luggage to our room, but, we are seniors, had to walk thru an alley-like street, and hike up 3 flights of stairs because no elevator. This is why I requested a room in the main building. He told us they are avaliable to serve us 24/7; however, I called about 6:30 the morning we checked out to ask for bellhop assistance but was told "thete is only one person at the desk and bellhops don't start until 8AM. We struggled to get our luggage back down the 3 flights of stairs, walked in the hotel lobby at about 6:45AM to see 3 gentlemen behind the desk. I was very upset but did not say anything and only checked out becausethe lobby was full of guests. In addition, when we checked in we were told breakfast is offered for $20 per person. However, after talking with others in our group of 22 people, they were told breakfast was included. After all this, I would never recommend Hotel Monte Carlo to anyone. "

"Convenient location to everything. Simple buffet breakfast but very good. No coffee to go! Disappointing!"

"Location: This hotel is very aptly located right next to the the famous Rialto bridge and vaporetta stop is very close. Rooms: are big with decent size bathroom (compared to other bathrooms in italy) Breakfast: is very good with options for no egg vegetarians like us. (Milk/coffee/hot chocolate/fruit salad/yougurts/bread/cornetto/veggie salad/juice/cereals/cheese/butter) they do have other non veg items too Staff: very very polite and helpful outside official hours as well. Overall i liked this hotel a lot and would recommend to book is well in advance. Cons: only 1 thing missing is elevator if you have heavy bags"

"We stayed at B&B HOTEL Venezia for our honeymoon in Venice. Both before our arrival and at check-in, we specifically mentioned that we were celebrating our honeymoon. However, in March 2026, the outdoor area was under construction. The welcome at the reception was careless and inattentive. Unfortunately, the room was not fully prepared—many essentials were either missing or incomplete. There were no hot beverages or even basic amenities like drinking water or glasses. The liquid soap was almost empty and ran out completely during our stay. Additionally, there was an exposed electrical cable next to the bathroom mirror, which was concerning. It was also surprising that there were not two full sets of towels. In summary, although the hotel is new and has a good location, our experience was a complete disappointment. The only positive aspects were the restaurant and the staff working there."

"Adequate and Safe."

"We had a great stay at Hilton Molino Stucky Venice. We would highly recommend this hotel. The rooms are generous in size, and the hotel is simply stunning."

"Staff were kind and helpful. Room was small but adequate. Breakfast was good. Its right by the train station which is helpful but too many people."

"Excellent, staff very welcoming"