Pontacq Hotels

"pros: wonderful location. clean room. very spacious suite. cons: the jacuzzi tub is very slippery. easy to have an accident. the bidet is next to the tub but the roilet is in a different room. it looks whimsical & impractical."

"Great location "

"Spacious room with a comfortable bed, fridge and microwave. "

"Absence of listed sauna was the 1st disappointment. The pool did make up for some, but not quite. The 1st assigned room didn't have a lockable bathroom door, shower head holder & a shower partition. Also, a lack of any English language TV channels was really annoying & disappointing for a month-long stay."

"When we first went to our room we were greeted with no soap or shampoo. We let the desk person know and they said there should have been both. When we got back to our room we found very poor quality soap and watered down shampoo in a bottle. The room and property looked far older and less well-kept than the photos in the listings online. The biggest issue however, was that we were constantly finding ants all over our room. The bathroom wasn't cleaned well. The room was tired and there was dust on many items where the ants weren't. The room opened onto a terrace area where they were cutting down shrubs. This may have driven the ants to relocate into the room. If this is the case however, it is a question of how they made their way in. We paid for three nights, but checked out after one night after we found ants crawling on the bed. The people working the desk were very nice but the property should really be closed down or at least be completely gutted and reworked."

"This hotel was the perfect choice for my stay in Lourdes! It was close to the Sanctuary, the rooms were nice and convenient, and the staff went above and beyond to help us."

"The room was kept extremely clean. We did not have breakfast, it seemed too expensive. We did not ski, as we were there to visit the Sanctuary only. The staff didnt really see any only when we checked in and out. The lift was only for 2 people. There was No fridge, difficult to store food and drink. No milk for making tea or coffee. Nice garden and pool for summer use. "

"The bar in the room was locked. The breakfast has more choice. The room is clean and comfortable "

"Very well located with just a 7 minute walk to the Lourdes Santuary, Comfortable and excellent wifi with a range of TV channels."