Pomaia Hotels

"While staff was nice and helpful,There were problems with our room. The air conditioner did not work. We reported this the next morning and we’re told that we should have called the front desk to turn it on. It is hot in Pisa at this time of year . In fact, our room temperature for the night was 26.9. There was nothing in our room to advise us to contact the front desk to turn it on. Nor were, we told at check in. It was a rough night."

"Wonderful property and excellent staff. Food very good. Relaxing experience."

"Very good location, centre of Livorno, close to cruise terminal, close to bus 1+ that goes to train station. train station"

"It met our needs. "

"Sadly there were other things that were wrong. I’ve stayed at the hotel before and felt the last time that some of the staff weren’t great. But there was one particular young guy on Reception who was really quite rude. Breakfast was cold with not much selection. I have to say the Staff serving breakfast were really helpful. We didn’t have a kettle on in the room, we had an issue with hot water, there was a children’s party which we weren’t notified of around the swimming pool which is quite noisy. It was a little disappointing, but I have to say that Fabio, the manager handled our complaint well. We just wish that everything has been perfect as this was an anniversary "

"Pool and spa timing was wierd . We stayed with family never got a chance when we are back from sightseeing its done . Kids timing was more difficult to use . Not worth the money .staff was nice"

"Personal y limpieza un 10,ubicacion muy buena."

"Great hotel very clean nice staff"

"Close to the airport "