Polanco Hotels

"I had an excellent stay at Villa Marii for 12 days. The property is small but has everything you need. Firm bed , firm pillows , nice AC, just how I like it. Shower with endless hot water, which is rare in philippines. Staff friendly and attentive always asking to freshen the room or provide towels and water. Breakfast is included and is great. Full restaurant onsite as well. You will not be disappointed."

"clean room, excellent guest service"

"I loved this resort. This was paradise I can only have ever dreamed of and spending my birthday here was very relaxing and peaceful. The housekeeping staff was very friendly, loved hearing “Morning Sir” everyday. The beach was just as beautiful as the pictures show however the jellyfish fish signs should be relocated so they are not hidden by tree branches. Food at the Bamboo Kitchen was delicious and the shuttle driver was great at helping us with directions and alternative transportation "

"The room was clean and beds were comfortable but there seem to have an undesirable odor with the pillows or comforter sheets. We were not able to connect to front desk or room service since the phone was not working. Staff were courteous and nice. But have to speak in their dialect, Front desk lady was not proactive with internet password and communication was a bit hard. Overall it was an ok 3 day stay at the hotel Hot water was on and off and no water pressure. One day water was black and had to flush or drain it for awhile."

"Entiquate , Rats infested. Rude Staff, filthy ! Stay away"

" No shower. No toilet flush. No water on the sink. All I got was a pail with a tub for showering and flushing."

"Everything was great "

"They had professional and friendly customer service. There were no complimentary small shampoo and conditioner for bathing. There was no complimentary breakfast and/or drink items available. "