Pleasant Hope Hotels

"it had clean rooms and welcoming staff"

"Breakfast staff was rude. I was making plates for my children and she question me about the amount of food I had Shen questioned my teens when they came down for extran juice and a pancake the asked my daughter if she was the last one in the room to eat. I paid for the breakfast, she needs to keep quiet. The hot tub was shown online and when we got there it was cemented over. The front staff were great, but honestly we won't stay there again. We chose this for the breakfast and amenities....Major let down "

"Room was super clean,shower could use more pressure.Bed very comfortable.Breakfast staff very nice and helpful,very satisfied with this stay."

"The TV did not work and when I called down to ask about it, they told me to see if I could play with the wires in the back to get it to work. I eventually got it to work but not something you want to deal with when you’re really tired. I just wanna pop down in the bed and veg out for a few minutes… and then the lights were not intuitive and you had to play hide and seek to try to figure out how to put the lights on"

"The room didn’t smell great and a spider crawled from underneath my pillow "

"The floor was a dirty behind the chair and wall."

"Smelled like smoke in their and the room was dirty "

"Breakfast was inadequate. The stay wasn’t worth what I paid."

"Great restaurant and rooftop bar!"