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Entire condo

Menesse the City by Casago

3.0 star property

Photo gallery for Menesse the City by Casago

2 outdoor pools - Menesse the City by Casago (Playa del Carmen)
Exterior - Menesse the City by Casago (Playa del Carmen)
Exterior detail - Menesse the City by Casago (Playa del Carmen)
Living area - Menesse the City by Casago (Playa del Carmen)
Lobby sitting area - Menesse the City by Casago (Playa del Carmen)
A short walk from Quinta Avenida and Playa del Carmen Main Beach, Menesse the City by Casago provides a free daily manager's reception, a terrace, and a garden. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a playground and a bar.

Reviews

6.8 out of 10

Entire condo

Sleeps 2

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Add dates for prices

About this property

Menesse the City by Casago

  • Condo near Quinta Avenida
  • Close to Playa del Carmen Main Beach and Mamitas Beach, Menesse the City by Casago provides a free daily manager's reception, a terrace, and a garden. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a playground and a bar.
  • Additional perks include:
    • 2 outdoor pools and a children's pool
    • Free self parking
    • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and coffee/tea in the lobby
    • A front-desk safe, smoke-free premises, and outdoor furniture
  • Room features
  • All guestrooms at Menesse the City by Casago boast comforts such as air conditioning, in addition to amenities like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathtubs and free toiletries
    • Flat-screen TVs with cable channels
    • Wardrobes/closets, balconies, and kitchenettes

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 2 outdoor pools
  • Massage

Internet

  • Available in the condo: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Children's pool
  • Playground

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • A bar/lounge
  • Coffee and tea in common areas
  • Dining table
  • Free daily manager's reception
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bathtub or shower
  • Free toiletries
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Work spaces

  • Business center

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Safe
  • Safe at front desk

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Garden

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Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Smoking

Smoking is not permitted

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 85 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 008-007-007038

About the neighborhood

Located near the beach, this condo is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xcaret Eco Theme Park and Xaman Ha Aviary are also worth visiting. Visit our Playa del Carmen travel guide
View more Condo Rentals in Playa del Carmen
Map
LB Avenida Constituyentes, Playa del Carmen, QROO, 77720

What's nearby

  • Calle 12
    Calle 12
    3 min walk - 0.3 km
  • Quinta Alegría Shopping Mall
    Quinta Alegría Shopping Mall
    6 min walk - 0.6 km
  • Quinta Avenida
    Quinta Avenida
    8 min walk - 0.7 km
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    11 min walk - 1.0 km
  • Central Square
    10 min walk - 0.8 km

Getting around

  • Cancun Intl. Airport (CUN)
    46 min drive

Restaurants

  • El Fogón
    1 min walk
  • Don Sirloin
    1 min walk
  • Los Bisquets Bisquets Obregón
    2 min walk
  • Vips Constituyentes
    1 min walk
  • El Nativo
    1 min walk

Frequently asked questions

Does Menesse the City by Casago have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Menesse the City by Casago pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Menesse the City by Casago?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Menesse the City by Casago?

Check-out is at noon.

Does Menesse the City by Casago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 85 per vehicle applies.

Where is Menesse the City by Casago located?

Located in Downtown Playa del Carmen, this condo building is within a 10-minute walk of Quinta Alegría Shopping Mall and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Menesse the City by Casago Reviews

Reviews

All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More informationOpens in a new window
Rating 10 - Excellent. 2 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 3 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

7.8

Cleanliness

10

Location

7.0

Staff & service

7.4

Property conditions & facilities

Reviews

Verified

6/10 Okay

Adrea

Liked: Cleanliness, listing accuracy
Disliked: Check-in
The pool is very nice. two options
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Joanne

Liked: Cleanliness, check-in, communication
Please inquire where the unit is located. We were street front, thus very noisy all day and night long and in front of bus pick up for tours. There was only one towel each and one hand towel for the whole week. Also lack of hot water when showering. On a positive note, rooftop and ground pools are very pleasant and plenty of amenities. Very conveniently located.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Clive

Liked: Cleanliness, check-in, communication, listing accuracy
The room was clean and was exactly how it was described. The pictures were accurate. The only issue was the freezer was iced over which was ok because we didn't use it. The fridge was fine for us, we didn't use the microwave or any other appliances. The shower was great, no problem with water temperature or pressure. The view was overlooking the street. Yes it was noisy, but you are in the heart of the city, what do you expect? We had no problems sleeping, the wifi was great. The host was great, was prompt gave us great instructions. The check in was very easy, the staff was very friendly. Only issue was my husband could never get the camera to recognize his face when we left the parking, but the staff recognized us and let us in. The rooftop pool was beautiful, great temperature, lots of chairs, not crowded, nice people. You do get a small view of ocean. It was very nice, the building is nice, nice vegetation. Only thing is the elevator is soooooo hot! We didn't use the other pool, but looked nice. We didn't use any other facilites. The area was nice, close to shopping, beach, everything. We felt safe there the whole time. If you go just over other side of highway there are better, cheaper places to eat. Right in the heart of the city prices more and I wasn't thrilled about Don Sirloin. Great pizza place just down the street from Don Sirloin though, it was great pizza. Everyone was very friendly. We would stay there again for sure. I would give it a 9/10.
Stayed 7 nights in May 2026
Verified

2/10 Terrible

Cruz Antonio

Disliked: Cleanliness, room comfort, communication
Muy mal , no me Pude hospedar
Stayed 1 night in Aug 2021
Verified

4/10 Poor

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not as booked

We booked a suite with king size bed and kitchen. The bed was a queen and more like a box spring than a mattress. We have stayed at city condos before with a different company and thought it would be the same, it wasn’t. I’m not a teenager Anymore and had very little sleep the night’s we stayed there. I’m sorry to write a bad review because Juan did help get us moved to a nice condo for an extra charge after two night’s. Juan was excellent in helping us even moving our luggage.
Stayed 10 nights in Feb 2020
Verified

10/10 Excellent

Marcio

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Pode melhorar, mas foi ótimo.

O apartamento e ótimo, bem localizado, organizado perto de tudo. Fiquei 7 dias e como não disponibilizam limpeza dos quartos senti falta de material de limpeza,tipo rodo vassoura e panos de limpeza.
Stayed 7 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
La propriété est impeccable. L'ameublement minimal: pas de chaise confortable, articles de cuisines marquants eg. chaudrons, poêle.. Malgre celà..intéressant.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Iuliia

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019