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Koox La Mar CondHotel

4.0 star property
Apartment with a full-service spa, steps from Quinta Avenida

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November 2024

Photo gallery for Koox La Mar CondHotel

Balcony
View from property
Outdoor pool, pool umbrellas, sun loungers
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Living room

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Kitchen
    Kitchen
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Apartment, 2 Bedrooms (Back )

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 2 Bedrooms (Back )

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Down duvet
Premium bedding
Sofa bed - double
  • 94 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Apartment, 2 Bedrooms, Sea View, Beachside

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 2 Bedrooms, Sea View, Beachside

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Sofa bed
Ceiling fan
  • 2 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 3 Bedrooms

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 3 Bedrooms

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed
Ceiling fan
3 bedrooms
  • 2 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 Double Beds and 2 Double Sofa Beds

View all photos for Standard Apartment, 1 Bedroom (Back )

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 1 Bedroom (Back )

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Down duvet
Premium bedding
Sofa bed - double
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

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Iron/ironing board, free WiFi, bed sheets
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Air conditioning
Housekeeping
24/7 front desk
7.6 out of 10, Good, (400)
The price is P1,394
P1,781 total
includes taxes & fees
Sep 22 - Sep 23
Beach House Hotel

About the neighborhood

Map
1 Avenida Norte, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 2 min walk
  • Mamitas Beach - 7 min walk
  • Central Square - 7 min walk
  • Playa del Carmen Maritime Terminal - 11 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Porfirio’s - ‬1 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬2 min walk
  • ‪Aldea Corazón - ‬2 min walk
  • ‪Sonora Grill Prime - Playa del Carmen - ‬1 min walk
  • ‪Mamba - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Koox La Mar CondHotel

Apartment with a full-service spa, steps from Quinta Avenida
Along with a full-service spa, this apartment building has an outdoor pool and a spa tub. WiFi in public areas is free. Other amenities include spa services, dry cleaning, and a 24-hour front desk. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a sofa bed, and a DVD player. Limited housekeeping is available.
Koox La Mar CondHotel offers 12 air-conditioned accommodations with DVD players and espresso makers. Accommodations are furnished with double sofa beds. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Flat-screen televisions come with satellite channels. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided on a limited basis.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the apartment's full-service spa, Koox La Mar CondHotel. Services include massages. The spa is open daily.

Languages

English, Spanish

Property amenities

Beach

  • Beach nearby
  • Beach towels

Pool/Spa

  • Full-service spa
  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)
  • Free crib

Kitchen

  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Bedrooms

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Free bottled water
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city center

Things to do

  • Ecotours nearby
  • Golfing nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 12 units
  • 6 floors
  • Built in 2011

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Club Aparthotel
Koox Mar Club
Koox Mar Club Aparthotel
Koox Mar Club Aparthotel Playa del Carmen
Koox Mar Club Playa del Carmen
Koox Mar CondHotel Aparthotel Playa del Carmen
Koox Mar CondHotel Aparthotel
Koox Mar CondHotel Playa del Carmen
Koox Mar CondHotel
Koox La Mar Club Aparthotel
Koox La Condhotel Del Carmen
Koox La Mar CondHotel Apartment
Koox La Mar CondHotel Playa del Carmen
Koox La Mar CondHotel Apartment Playa del Carmen

Frequently asked questions

Does Koox La Mar CondHotel have a pool?

Yes, this property has an outdoor pool.

Is Koox La Mar CondHotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Koox La Mar CondHotel?

This property doesn't offer parking.

What time is check-in at Koox La Mar CondHotel?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Koox La Mar CondHotel?

Check-out is at noon.

Where is Koox La Mar CondHotel located?

Located in Downtown Playa del Carmen, this spa apartment building is steps from Calle 12, Quinta Avenida, and Playa del Carmen Main Beach. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

Koox La Mar CondHotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 143 reviews" "
Rating 8 - Good. 59 out of 143 reviews" "
Rating 6 - Okay. 25 out of 143 reviews" "
Rating 4 - Poor. 10 out of 143 reviews" "
Rating 2 - Terrible. 11 out of 143 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Honor, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Stay Again
I had a condo in the back and it was fairly quiet..not much street noise at all. Dog barking once in a while, hey its Mexico..deal with it..I have lived in Playa and this hotel was great for being so close to everything you could want and a great beach at the end of Constituyentes..You can beach walk all the way to Coco Beach north and Fishermans Wharf going south..gorgeous..The room was clean and maids were nice. Registration is across the street with a KOOX Hotel sign on the door so you wont be able to sign in for your room till you go across the road the staff was friendly and took care of me. I am a single woman travelling alone and felt safe..as I always do in Playa..

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Gloria, Brownsville

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not like the shower, all water comes out.
The restroom was not working well, the shower and toilet. The shower was not working and all water came out to the restroom because there is no door on shower. There was a giant cricket in one of the bedrooms. The restroom was not clean. Will not stay there again for sure. But great location for night clubs.

8/10 Good

Bryan , Kansas City, MO

Liked: Cleanliness, room comfort
Disliked: Staff & service
Perfect location, great price.
Pros: Supreme location in the middle of downtown and very close to the beach. Best hotel in the this area, hands down. Cons: Blinds were broken and my door key didn't work, so I would have to have the person at the front desk open it for me every time I needed in. Staff was pretty unapologetic towards this.

6/10 Okay

Derk, San Antonio, TX

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is nice, but needs improvements
Hotel was overall decent, rooms were ok, but A/C went out twice and hot water twice. Each time it was just the fuse, but each time inconvenient. The pool on the roof was nice, but SUPER small. We rented a car and the parking lot was a total disaster, it is below the building and staff park in the spots and in the middle of everything. We had to constantly ask to get someone to move. Shower in main bath was horrible and we also had to ask for towels the first couple days, until we tipped the room service. I would stay again, but I'd understand what I was getting into and not be disappointed with what I thought I was getting.

6/10 Okay

Family of 6, Chicago

Disliked: Cleanliness, property conditions & facilities
Very nice hotel, but horribly kept!!
This hotel was everything we needed, great location, affordable , 2bdrms, 2 baths and full kitchen! BUT The air conditioners didn't wrk properly, 1 of the showers was broken (sprayed water everywhere), the sheets were dingy, towels were old and stained and the mattress in the sleeper sofa was stained and unusable. the sheets were not changed daily, beds just remade.
Lobby

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Room similar to pictures provided. Only downside for me was the condition has modern feel but really run down.

6/10 Okay

Verified traveler

Koox
Overall, the place was fine and very well located. There were blood stains on the sheets and young people shouting/partying until 3am even though there is a 11pm quiet rule that was not enforced.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Too much noise from evening until 6:00a.m.
Too much noise from early evening until 6:00a.m.Dirty rooms

8/10 Good

Ricardo, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The apartment hotel is very clean, gives you everything you need (except an iron), close to everything, at an extremely reasonable rate. We had a great time.

4/10 Poor

Shannon, Marshall, MI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loud and dirty.
First floor guests partied until 5 am with load music and laughing. Hotel did not intervene. The hotel is located next to very loud discos. The bedding was dirty and even when asked for it to be replaced that didn't happen.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Condo with everything you need and only a block from the beach. Louis at the front desk was great

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, but noisy
Place was great, very modern, very clean. Only downsides (with all other things as upsides) was that it was right in the middle of the busiest part at night, so noise until 3-4am and beds weren't exactly the most comfy.

8/10 Good

Elizabeth, Eagle, CO

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Clean apartment but definitely some moisture issues in the bathroom. Make sure you ask for extra blankets and towels while someone is at the desk, because they will not be there later, as stated. If something is needed and there is no one at the desk, there is a sister hotel across the street that should be able to help. Great rooftop! Beds are ok, not as comfortable as one would have hoped...

8/10 Good

rhonda, south dakota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
steps to the beach, great breakfast on the beach, it is somewhat noisy at night from the partying but if it bothers you,, wear earplugs, great staff, thanks Jamina for your help, hot tubs not working small pool, GREAT VIEW from the rooftop!!will surely stay here again!! beats all inclusive places, just 1 block off 5th and near the ADO if you need it WILL STAY AGAIN!!! we were a group of 3 on a ladies trip ((sofa sleeper needs to be replaced it is no comfortable)

8/10 Good

Rodney, Humboldt County, CAlifornia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice suite. Just what we were looking for
Our flight arrived very early in the morning. The young lady working at the desk very kindly allowed us to drop off our bags at around 8AM and watched them for us until check in time. It was more like an apartment than a hotel which is what we were looking for. Nice rooftop area with a pool. Very close to the beach and central plaza area. We were able to walk everywhere. Just a few blocks from the ferry to Cozumel.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Put into a different hotel
I'm unsure how to rate this hotel since I didn't actually stay where I booked. When I got to the hotel I was told that there weren't any open rooms despite my reservation. They took me to another one of their hotels and while they did give me some money back, it was a really weird situation. I had to walk to the new hotel, even though I had paid to be dropped off at my original hotel. I think they should have at least driven me to the new place as opposed to walking with all my bags. Mostly I think they should have let me know beforehand. My rating is for the other place they put me in, which maybe is not as good as the original place, but I don't really know since I had to stay at the other place.

4/10 Poor

david, bogota, colombia

Disliked: Cleanliness, property conditions & facilities
location its good but its not a hotel
location its good but its not a hotel, its more likely as small departament build, and the rate its expensive for the services have.

10/10 Excellent

Rolando V

Liked: Cleanliness, staff & service, room comfort
Excelent Hotel
big Rooms! a lot of space! deluxe ! awesome location!

4/10 Poor

Liran, tel aviv

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
very bad service!!! i was on the 5 floor and the elevtor dosent work 40 hours!!!!!!!

8/10 Good

Gxds, Brampton Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything
Very clean hotel, quiet at night. Close to everything, beach, shopping, restaurants, etc

10/10 Excellent

Eric, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Perfect location for those that like to go out. Everything is at walk distance. Room was modern. We could use the kitchen everyday. Staff was great.

8/10 Good

Roberto, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, value and service.
The location was perfect, not in the crowd area but not far from it. The price for a condo apartment was reasonable and staff very helpful. .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No visits allowed
The only thing I did not like is that they do not let other people who are not guests intro the hotel, overall every thing was excellent.

8/10 Good

Candice, Montreal, Qc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location
We stayed one night at the hotel before heading back home. The location is very central, right by the beach. The decor was very trendy and chic, although you could see a bit of wear and tear here and there but nothing dramatic! The room was HUGE we stayed there with our 3 children and they had enough room to play!!! Bigger than the condo we had rented beforehand. We will definetly rent there again!