Verified
4/10 Poor
Verified traveler
Aug 9, 2017
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Concierge INEXISTENTE!
Verified traveler
Stayed 7 nights in Jul 2017
Entire apartment
Infinito by Playa Moments
3.5 star property
Photo gallery for Infinito by Playa Moments
A short walk from Playa del Carmen Main Beach and Quinta Avenida, Infinito by Playa Moments provides an adjacent golf course, a rooftop terrace, and more. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Reviews
6.86.8 out of 10
Entire apartment
1 bedroom2 bathroomsSleeps 6139 sq m
Popular amenities
- Pool
- Kitchen
- Washer
- Free WiFi
- Air conditioning
- Outdoor Space
Add dates for prices
About this property
Infinito by Playa Moments
- Apartment near Quinta Avenida
- Close to Playa del Carmen Main Beach and Mamitas Beach, Infinito by Playa Moments provides an adjacent golf course, a rooftop terrace, and more. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
- Other perks include:
- An outdoor pool along with sun loungers
- A roundtrip airport shuttle (surcharge), a rooftop pool, and express check-out
- Babysitting (surcharge), multilingual staff, and tour/ticket assistance
- Luggage storage, an elevator, and smoke-free premises
- Room features
- All guestrooms are individually furnished, and include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like separate sitting areas and separate dining areas.
- More conveniences in all rooms include:
- Highchairs and baby baths
- 2 bathrooms with showers and free toiletries
- Flat-screen TVs with cable channels
- Private yards, wardrobes/closets, and separate sitting areas
Property amenities
Beach
- White sand beach nearby
Pool/Spa
- Massage
- Outdoor pool
- Pool loungers
- Rooftop pool
Internet
- Available in the apartment: Free WiFi and wired internet
- Available in some public areas: Free WiFi and wired internet
Parking and transportation
- Height restrictions apply for onsite parking
- 24-hour roundtrip airport shuttle (surcharge)
- Onsite parking options include a carport
Family friendly
- Baby bath
- Babysitting (surcharge)
- Children's games
- High chair
Kitchen
- Blender
- Cleaning supplies
- Coffee/tea maker
- Cookware, dishware, and utensils
- Freezer
- Full-sized refrigerator/freezer
- Griddle
- Microwave
- Oven
- Paper towels
- Toaster
Dining
- Room service
Bedrooms
- Bedroom
- Bedsheets provided
Bathroom
- 2 bathrooms
- Free toiletries
- Hair dryer
- Shower
- Towels provided
Living spaces
- Living room
- Separate dining area
- Separate sitting area
- Window screens
Entertainment
- Flat-screen TV with cable channels
Outdoor areas
- Balcony/patio
- Rooftop terrace
- Yard
Laundry
- Washing machine
Work spaces
- Laptop workspace
Comfort
- Air conditioning
- Ceiling fan
Suitability/Accessibility
- Elevator
- Smoking not allowed
Services and conveniences
- ATM
- Concierge services
- Free bottled water
- Guidebooks
- Iron/ironing board
- Limited housekeeping
- Luggage storage
- Multilingual staff
- Restaurant dining guides
- Safe
- Tour and ticket assistance
Location highlights
- Next to a golf course
Things to do
- Rooftop pool
- Snorkeling nearby
- Swimming nearby
Safety features
- Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
- Smoke detector (host has indicated there is a smoke detector on the property)
- First aid kit
- Security system
- Fire extinguisher
General
- 2 buildings
- 3 units
- 4 floors
- Cleaning products are eco-friendly
- Individual decor
- Individual furnishings
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Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, host will greet you
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 8.0 per day
Smoking
Smoking is not permitted
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: USD 500.0 per stay
- Breakage deposit: USD 500.0 per stay
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: USD 160.00 per room (roundtrip)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: USD 8.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Frequently asked questions
Does Infinito by Playa Moments have a pool?
Yes, this property has an outdoor pool. Pool types include rooftop pools.
What time is check-in at Infinito by Playa Moments?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Infinito by Playa Moments?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Does Infinito by Playa Moments provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 160.00 per room applies.
Where is Infinito by Playa Moments located?
Located in Downtown Playa del Carmen, this golf apartment building is within a 5-minute walk of Quinta Avenida and Mamitas Beach. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).
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Reviews
Reviews
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More informationOpens in a new windowRating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 3 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
8.8
Cleanliness
10
Location
6.8
Staff & service
6.0
Property conditions & facilities
Reviews
Verified
6/10 Okay
Verified traveler
Apr 19, 2017
Liked: Cleanliness, staff & service, room comfort
Close to 5th Ave but some noise around
Nice apartment (no hotel). No hairdryer, no soaps for bathrooms.
We were 5 people in a 2 bedroom apartment with 2 keys. We have to go back together becasuse there is no concierge or door man and you need the key to get it to the building. We didnt have the remote control for the garage and we had to figure it out how to open the garage.
Daily Cleaning was ok but it had to be before 11am because the housecleaning people leave at 11am.
It was ok for a big family. A Few blocks from famouses Beach Clubs and Nightclubs, and half block away from 5th Avenue.
Verified traveler
Verified
10/10 Excellent
OLGA DEL C
Jul 28, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OLGA DEL C
Stayed 3 nights in Jul 2019