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Hotel Real del Mayab

2.0 star property
Hotel with a 24-hour front desk, a quick walk to Quinta Avenida

Choose dates to view prices

Photo gallery for Hotel Real del Mayab

Interior
Interior
Exterior
Fridge
Interior
Hotel Real del Mayab sits in central Playa del Carmen, offering a quiet garden setting where travelers can unwind. The staff assists with tour planning while practical amenities include WiFi throughout, secure luggage storage, and dry cleaning services for guests on the go.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sep 21 - Sep 22
Check availability for tonight Sep 21 - Sep 22

Tomorrow

Sep 22 - Sep 23
Check availability for tomorrow Sep 22 - Sep 23

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Cable channels
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Map
Calle 3 Sur #153, between Av. 10 y Av.15, Col. Centro, Playa del Carmen, QROO, 77710

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

About this property

Hotel Real del Mayab

Hotel near Quinta Avenida
Located close to Central Square and Nuestra Senora del Carmen Catholic Church, Hotel Real del Mayab provides a garden and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks include:
  • Self parking (surcharge), a front-desk safe, and tour/ticket assistance
  • Luggage storage and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Real del Mayab have thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, ceiling fans, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 3 per day)
  • Limited onsite parking

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Renovations and closures

This property is closed from July 7 2025 to December 31 2025 (dates subject to change).

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Real Mayab Playa del Carmen
Real Mayab Playa del Carmen
Hotel Real Del Mayab Riviera Maya/Playa Del Carmen, Mexico
Hotel Real del Mayab Hotel
Hotel Real del Mayab Playa del Carmen
Hotel Real del Mayab Hotel Playa del Carmen

Frequently asked questions

Is Hotel Real del Mayab pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Real del Mayab?

Self parking is available for USD 3 per day. Limited spots are available.

What time is check-in at Hotel Real del Mayab?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Real del Mayab?

Check-out is at noon.

Where is Hotel Real del Mayab located?

Located in Playacar, this hotel is within a 15-minute walk of Quinta Avenida, Central Square, and Nuestra Senora del Carmen Catholic Church. Mamitas Beach and Guadalupe Church are also within 3 mi (5 km).

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Hotel Real del Mayab Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 228 out of 379 reviews
Rating 8 - Good. 120 out of 379 reviews
Rating 6 - Okay. 22 out of 379 reviews
Rating 4 - Poor. 4 out of 379 reviews
Rating 2 - Terrible. 5 out of 379 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene muy buen servicio y muy buena ubicacion
Stayed 4 nights in Jun 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Location is everything! I will stay here again
Stayed 3 nights in Jun 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Basic clean hotel close to the ferry dock and bus depot.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sanja

Liked: Cleanliness, staff & service, property conditions & facilities
Very simple, clean and quiet hotel with great location.
Stayed 4 nights in Mar 2024

10/10 Excellent

Bob G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very good, bed was comfortable and for being so close to the action was very quiet. Had a great stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy limpio y personal muy amable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente staff , amigables y muy serviciales y muy limpio , muchas gracias
Stayed 2 nights in Nov 2023

10/10 Excellent

yaling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite area, nice staff, cool ac, convenient location
Stayed 5 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and great value

Conveniently located about a 5 minute walk from the ADO bus station. Clean, comfortable, secure rooms. Friendly service. I liked that there was a safe in the room to keep valuables. It's in a quiet area , but close enough to easily get to bars and restaurants. The restaurant right next door serves a very good breakfast for a great price.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cristhy

Liked: Cleanliness, staff & service, property conditions & facilities
All the necessary things we need for our activities.
Stayed 3 nights in Jul 2023

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price for location

The staff was very helpful and accommodating! I was able to arrange an early flights, on-site parking was easy, and when the aircon in my room didn't work, they were able to switch me to a different room. This hotel was a great deal for the price: taxi stand right outside, and a quick 5 minute walk to the beach and 5th avenue.
Stayed 8 nights in Sep 2022

10/10 Excellent

Minghui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel to stay

Go location! The room is clean. I would like to return
Stayed 2 nights in Jan 2023

8/10 Good

Deepa

Liked: Cleanliness, staff & service
Close to 5th avenue, beach is walkable. Only problem we had is the bathroom shower, water pressure is very very low.
Stayed 5 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and warm staff and very accommodating. I had to store my luggage in their office so I could catch the very early tour to Chichen Itza. The staff waited until I returned at 10PM and finally checked in. They wanted to make sure I was settled and okay. What excellent and caring service! I would definitely stay again!!
Stayed 4 nights in Dec 2022

8/10 Good

Paula

Liked: Cleanliness, staff & service
The staff was very good but the shower was terrible. Water pressure was low and it came out either very hot or cold no in between.
Stayed 3 nights in Apr 2024

8/10 Good

Jana

Liked: Cleanliness

Just enough.

Nice stay, if you just want a clean room to sleep in. No hot water, but worked out ok, I was surprised I could take it. Lol. Very low wifi so can’t hook up Roku to tv. Bed was adequate. Best part, you walk out your door and your at everything. They say there’s breakfast but yet to find it. They do have a fridge hidden inside cabinet. Oh and a lovely bird hidden in tree within garden that caws everyday, that was cool! If need be would stay again.
Stayed 3 nights in Mar 2024

2/10 Terrible

Norma

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing about the picture on rhe website terrible very disappointed
Stayed 3 nights in Aug 2023

8/10 Good

Timothy

Liked: Amenities, property conditions & facilities
The good: - great location, right next to the Quinta Avenida (main pedestrian street) - room and beds were basic but nice enough - air conditioning, wi-fi, cleaning service - inexpensive The not-so-good: - The front desk is not 24-hour, contrary to what is claimed on Expedia. Office hours are from 7 AM to 9 PM. That is according to the sign on the door. But even that is not respected, because when I arrived to check in at 7 PM, no one was there. The door gives a phone number for outside those hours, but when I called it and asked about the hotel, the person who answered didn't seem to know what I was referring to. - Insects (cockroaches) occasionally make their way into the rooms. - The building has an open ceiling, so it can be noisy. Expect to hear loud planes flying overhead (there is a small airport nearby), as well as what sounded like a rooster, crowing every morning.

10/10 Excellent

NAYELI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considero que es una buena opcion para hospedarse muy eonomica y muy limpia , asi como centrica
Stayed 2 nights in Jun 2025

6/10 Okay

Maristel

Liked: Cleanliness, amenities
Ubicación tranquila y cerca de la terminal ADO
Stayed 2 nights in May 2025

10/10 Excellent

Ivanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in May 2025

10/10 Excellent

Cecy

Liked: Amenities
Muy amables todos y la habitación muy limpia, eso sin contar la excelente ubicación que tiene, a 50 metros de la quinta avenida!!
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ADOのバス停から近く便利。夜も静かで快適です。レセプションが24時間ではないので事前にチェックイン時間を連絡しておく必要があります。シャワーの水圧はとても弱いですがお湯はでました。
Stayed 2 nights in May 2025

10/10 Excellent

miguel angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien la ubicación y la tranquilidad del lugar a una cuadra de la 5a avenida
Stayed 2 nights in May 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025