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Entire apartment

El Cielo by Casago

3.5 star property

Photo gallery for El Cielo by Casago

A covered outdoor pool area with a red sofa and lounge chairs, surrounded by potted plants and a clear blue pool. - El Cielo by Casago (Playa del Carmen)
A patio with wicker furniture, a small table, and a drink. - El Cielo by Casago (Playa del Carmen)
Living area - El Cielo by Casago (Playa del Carmen)
Living area - El Cielo by Casago (Playa del Carmen)
A pathway flanked by lush tropical plants and palm trees, leading to a building with a tiled roof. - El Cielo by Casago (Playa del Carmen)
Located close to El Camaleón Mayakoba Golf Course, El Cielo by Casago provides a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.

Reviews

10 out of 10
Exceptional

Entire apartment

3 bathroomsSleeps 4121 sq m

Popular amenities

  • Pool
  • Kitchen
  • Dryer
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is P3,207
P8,341 total
includes taxes & fees
Jul 8 - Jul 9

Add dates for prices

About this property

El Cielo by Casago

  • Apartment near Quinta Avenida
  • Located close to El Camaleón Mayakoba Golf Course, El Cielo by Casago provides a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
  • You'll also find perks like:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Free self parking
    • An elevator, tour/ticket assistance, and barbecue grills
    • Smoke-free premises, outdoor furniture, and a water dispenser
  • Room features
  • All guestrooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like separate sitting areas and separate dining areas.
  • Extra amenities include:
    • Heating and ceiling fans
    • 3 bathrooms with showers and free toiletries
    • 24-inch flat-screen TVs with cable channels
    • Balconies or patios, wardrobes/closets, and separate sitting areas

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Free self parking on site

Kitchen

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Toaster
  • Water dispenser

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • 3 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 24-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Limited housekeeping
  • Safe
  • Tour and ticket assistance

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 4 units
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Water dispenser

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Oceana by Corax Management
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  • Pool
  • Kitchen
  • Washer
  • Free WiFi
10.0 out of 10, Exceptional, 4 reviews
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Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Smoking

Smoking is not permitted

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

About the neighborhood

Located in Playa del Carmen, this apartment is near the beach. El Camaleón Mayakoba Golf Course and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Tres Rios Ecopark. Xcaret Eco Theme Park and Temazcal Natura are also worth visiting. Visit our Playa del Carmen travel guide
View more Apartments in Playa del Carmen
Map
Retorno Serena Lote 8 Mza. 17, Edificio Punta Allen, Depto. 301 A, Playa del Carmen, QROO, 77710

What's nearby

  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    12 min drive - 8.1 km
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    13 min drive - 8.5 km
  • A coastal resort with clear blue waters, a rocky shoreline, and thatched-roof buildings.
    Xcaret Eco Theme Park
    24 min drive - 18.3 km
  • Gran Coyote Golf
    3 min drive - 2.5 km
  • El Camaleón Mayakoba Golf Course
    4 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN)
    45 min drive

Restaurants

  • Amaranto
    8 min drive
  • Mike’s Coffee
    8 min drive
  • Piano Bar
    8 min drive
  • Mamma Mia
    6 min drive
  • El Beso Pool Bar
    7 min drive

Frequently asked questions

Does El Cielo by Casago have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at El Cielo by Casago?

As of Jul 2, 2026, prices found for a 1-night stay for 2 adults at El Cielo by Casago on Jul 8, 2026 start from P3,207, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Cielo by Casago pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at El Cielo by Casago?

Check-in start time: 4 PM; Check-in end time: 11 PM.

What time is check-out at El Cielo by Casago?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is El Cielo by Casago located?

Situated near the beach, this apartment building is within 1 mi (2 km) of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. Chun-Zumbul (diving site) and 28 de Julio Square are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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El Cielo by Casago Reviews

Reviews

Exceptional

All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More informationOpens in a new window
Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10

Cleanliness

Reviews

Verified

10/10 Excellent

Eric

Liked: Cleanliness, room comfort, communication

Great place

Wow what a beautiful place and pool.
Stayed 3 nights in Sep 2024