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"Staff were helpful, informative, and friendly. "

"The Phenix was right in the heart of olde town. A beautiful location with great restaurants steps away."

"Très propre. Accueil disponible et souriant. Peut déjeuner agréable "

"An incredibly beautiful hotel. And the architecture and location are stunning. Very professional. I also enjoyed that they have a staff member escort you to your room while explaining the history and architectural features of the building."

"Lovely economy room. Well decorated and comfortable. The room was extremely small and I habitually banged my arms getting in and out of the bathroom. There was no natural light as the window was obscured by a wall. It was cosy and snug ... even though there were inconveniences, I would still stay here again and again. The location, the staff and the public areas made this a truly wonderful experience. The room and hotel was spotlessly clean and the breakfast demonstrated excellent attention to detail. I also asked for a kettle and this was immediately brought to my room, so service was exceptional. "

"My room was clean and bed was so comfy, great shower. The bus was round the corner and down the road there was the tram and a shopping centre. The staff were a standout."

"Staff professional and helpful. Room clean and spacious. Bathroom was on personal interesting with the clear windows. 🤔 "

"Clean room, very lovely staff, nice brekki, great location "

"The room is very clean and modern- looks brand new! A clever use of space with a well equipped kitchen and an immaculate bathroom with very good shower. The staff are super friendly and helpful. There is a metro station close by which connects with the centre of Lyon. There is a small supermarket 5 mins walk away to buy stuff for breakfast etc "