Pintuyan Trips (flight + hotel)

The room and staff were excellent

The accommodation were less attractive than the website description. Same places were not safe for children and kids. Many hazardous areas

Good cleaning, polite staff, good size rooms. Some room for improvement with room service system and shower setup. Room service recently converted to a digital system, but often missing menu items as meal times change. Had to call to get it fixed several times. Shower overhead is good, but handheld has low pressure and is mounted low.

I arrived very early about 10am. The polite staff told me if I waited a short while I could check in soon which I did. This was excellent. The room looked small because the bed was huge but this was fine. The room itself was nice and clean, the a/c worked and the pillows were awesome. There was a stain on the bed linen, however; and the towels looked old and grey and could do with being replaced. Breakfast was nice although it was not a buffet breakfast as advertised on this website.