Pinto Hotels

"This aparthotel is a good option considering "

"Very nice place, although the location showing it to be very central to ribeira grande when booking created a few changes in plans for me, but overall nice stay and great food!"

"Great stay with breathtaking views. Excellent staff."

"Staff very welcoming Room and bed comfortable"

"Very tired hotel, food is average, no WiFi on arrival, abandoned swimming pool and tennis court and unfriendly staff apart from the general manager Carlos, who went out of his way to try and help us. "

"Room was nice and view was great, but the shower was clogged and they don't provide drinking water, which is a bit crazy. Breakfast was decent, but a bit crowded and the pools were pretty tiny."

"Chambre avec seulement une fenêtre qui donne sur l'intérieur (ce n'était pas précisé dans la réservation)."

"Lovely and helpful staff, fabulous location and a big comfy room, what’s not to love! Highly recommend!"

"The view from Belvedere is breathtaking, but the property is extremely far from the harbour and involves a long, tiring trek with countless stairs. The room, although described as a suite, is very basic and more in line with a 3-star standard at best. The staff did try to help, but their capacity was limited. The receptionist was unable to assist with luggage despite the many stairs; fortunately, our driver helped us. She also recommended a restaurant on arrival which turned out to be dreadful — essentially fast food for locals. It was dirty, unhealthy, and completely unsuitable. The swimming pool is tiny, though at least it allowed for some sunbathing. Breakfast was mediocre and ends at 11am. There is no food or drink service available during the day, which is unacceptable and reflects a general lack of service. The hotel feels more suited to backpackers and budget travellers — certainly not our taste and absolutely not luxury. Toiletries were minimal, towels and pillows had to be requested upon arrival (thankfully I had my own toiletries), and the bed was uncomfortable — the mattress triggered my sciatica. The reception itself is tiny, almost like a mouse hole, and unwelcoming. In short, aside from the spectacular views, I would not stay here again. This hotel is not for me or my husband."