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Hyatt Regency Phuket Resort

5.0 star property
Beach resort with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Hyatt Regency Phuket Resort

Outdoor pool, free cabanas, pool umbrellas
Property video
Outdoor pool, free cabanas, pool umbrellas
Free beach shuttle
Executive lounge
The Hyatt Regency Phuket Resort is minutes from Kamala Beach. Guests can enjoy international dishes, morning yoga, and reflexology treatments. The property offers car rentals, dry cleaning, and an outdoor entertainment space.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa
The current price is P13,083
P15,530 total
includes taxes & fees
Dec 3 - Dec 4

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Club Room, 1 King Bed, Ocean View

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

View from room

Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(9 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace (Whirlpool, Club Access)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Terrace (Whirlpool, Club Access)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Ocean View

1 bedroom, minibar, in-room safe, desk

Room, 2 Twin Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Plunge Pool)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed (Plunge Pool)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed

7.4 out of 10
Good
(6 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Ocean View

1 bedroom, minibar, in-room safe, desk

Club Room, 2 Twin Beds, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Room, 2 Twin Beds

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Regency, Suite, 2 Bedrooms

1 bedroom, minibar, in-room safe, desk

Regency, Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed, Ocean View (Hilltop)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Ocean View (Hilltop)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
  • 82 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed

1 bedroom, minibar, in-room safe, desk

1 King Bed

  • Sleeps 3

View all photos for 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

2 Twin Beds

  • Sleeps 2

View all photos for 1 King Bed With Ocean View

1 bedroom, minibar, in-room safe, desk

1 King Bed With Ocean View

  • Sleeps 3

View all photos for 2 Twin Beds With Ocean View

1 bedroom, minibar, in-room safe, desk

2 Twin Beds With Ocean View

  • Sleeps 2

View all photos for 1 King Bed With Plunge Pool

1 bedroom, minibar, in-room safe, desk

1 King Bed With Plunge Pool

  • Sleeps 3

View all photos for Two Bedroom Regency Suite

1 bedroom, minibar, in-room safe, desk

Two Bedroom Regency Suite

  • Sleeps 4

View all photos for 1 King Bed Hilltop Ocean View Suite

1 bedroom, minibar, in-room safe, desk

1 King Bed Hilltop Ocean View Suite

  • Sleeps 2

View all photos for 1 King Bed with Terrace Whirlpool

1 bedroom, minibar, in-room safe, desk

1 King Bed with Terrace Whirlpool

  • Sleeps 2

View all photos for 1 King Bed Ocean View Club Access

1 bedroom, minibar, in-room safe, desk

1 King Bed Ocean View Club Access

  • Sleeps 3

View all photos for 2 Twin Beds Ocean View Club Access

1 bedroom, minibar, in-room safe, desk

2 Twin Beds Ocean View Club Access

  • Sleeps 2

View all photos for Family Room, 2 Bedrooms

1 bedroom, minibar, in-room safe, desk

Family Room, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
2 bedrooms
  • 67 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room, 2 Bedrooms (w/ Bunk Beds)

1 bedroom, minibar, in-room safe, desk

Family Room, 2 Bedrooms (w/ Bunk Beds)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
2 bedrooms
  • 67 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Suite, 2 Bedrooms, Ocean View (Regency)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Bedrooms, Ocean View (Regency)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
  • 97 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Family Room

1 bedroom, minibar, in-room safe, desk

Two Bedroom Family Room

  • Sleeps 4

View all photos for 2 Bedroom Family Bunk Bed

1 bedroom, minibar, in-room safe, desk

2 Bedroom Family Bunk Bed

  • Sleeps 4

View all photos for Two Bedroom Regency Suite With Ocean View

1 bedroom, minibar, in-room safe, desk

Two Bedroom Regency Suite With Ocean View

  • Sleeps 4
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About the neighborhood

Map
16/12 Moo 6, Kamala, Phuket, 83150

What's nearby

  • Big C Market Kamala - 2 min drive - 2.0 km
  • Kamala Beach - 3 min drive - 2.3 km
  • Tsunami Memorial - 3 min drive - 2.3 km
  • Phuket FantaSea - 4 min drive - 3.5 km
  • Surin Beach - 7 min drive - 5.4 km

Getting around

  • Phuket Intl. Airport (HKT) - 44 min drive

Restaurants

  • ‪Mcdonald’s - ‬19 min walk
  • ‪Casa Boho - ‬3 min walk
  • ‪Vanilla Sky - ‬6 min walk
  • ‪Sync. Coffee Bar & Roastery - ‬17 min walk
  • ‪Regency Club - ‬1 min walk

About this property

Hyatt Regency Phuket Resort

Family-friendly resort near Kamala Beach
At Hyatt Regency Phuket Resort, you can look forward to a poolside bar, a grocery/convenience store, and a terrace. Adventurous travelers may like the fitness classes at this resort. Treat yourself to a deep-tissue massage, a manicure/pedicure, or a body scrub at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Yoga classes are offered at the 24-hour gym; the property also has a coffee shop/cafe, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and an outdoor entertainment area.
Other perks include:
  • An outdoor pool and a children's pool, along with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and supervised childcare (surcharge)
  • A reception hall, massage treatment rooms, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 201 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • 40-inch LCD TVs with premium channels
  • Wardrobes/closets, balconies, and separate sitting areas

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9.4 out of 10, Exceptional, 1,003 reviews
The price is P18,898
P22,432 total
includes taxes & fees
Nov 3 - Nov 4
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: THB 766 for adults and THB 383 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Casa Boho Rooftop
  • Mizu
  • One 80°
  • The Pool House Kitchen

Things to do

  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 14 buildings
  • 3 floors
  • Built in 2013
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 31 2026 to September 20 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1500 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 766 for adults and THB 383 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hyatt Phuket Resort
Hyatt Regency Phuket
Hyatt Regency Phuket Resort
Hyatt Regency Resort Phuket
Hyatt Resort Phuket
Phuket Hyatt
Phuket Hyatt Regency
Phuket Regency Hyatt
Regency Hyatt Phuket
Regency Phuket
Hyatt Regency Phuket Resort Kamala
Hyatt Regency Phuket Kamala

Frequently asked questions

Does Hyatt Regency Phuket Resort have a pool?

Yes, this property has an outdoor pool and a children's pool. The pool will be unavailable from August 31 2026 to September 20 2026 (dates subject to change).

How much does it cost to stay at Hyatt Regency Phuket Resort?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Phuket Resort on Dec 3, 2025 start from P 13,083.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Phuket Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hyatt Regency Phuket Resort?

Self parking is free at this property.

What time is check-in at Hyatt Regency Phuket Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Phuket Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hyatt Regency Phuket Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 2000 per vehicle applies.

Where is Hyatt Regency Phuket Resort located?

This family-friendly Kamala resort is located in a rural location, within 1 mi (2 km) of Hua Beach and Kamala Beach. Big C Market Kamala and Tsunami Memorial are also within 1 mi (2 km).

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Hyatt Regency Phuket Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 144 out of 227 reviews
Rating 8 - Good. 46 out of 227 reviews
Rating 6 - Okay. 13 out of 227 reviews
Rating 4 - Poor. 11 out of 227 reviews
Rating 2 - Terrible. 13 out of 227 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Duncan Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully attentive staff made our stay very enjoyable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Hyatt Regency Phuket was fantastic. The hotel itself is lovely and well-maintained, with great views over Kamala Beach. Staff and service was on point, which is especially important given you generally need to get driven to and from your room in a golf buggy due to the steep incline. Staff always had a smile on their face and genuinely looked like they were having fun working. Breakfast was excellent, with a huge array of cuisine - we often spent well over an hour there enjoying the food and coffee. The pool is great and was never as busy as you'd expect considering how nice it is.
Stayed 7 nights in Sep 2025

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort

Beautiful resort with super friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the highlight of the hotel. Amazing service and wonderful views.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and amazing resort
Stayed 7 nights in May 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant selection. With amazing sunset views
Stayed 2 nights in May 2025

10/10 Excellent

Safa

Liked: Cleanliness, amenities, property conditions & facilities
The service here was absolutely amazing! This hotel is easily one of the best I’ve ever stayed at, and the hospitality blew me away. A huge shoutout to Zai—she went above and beyond to make our honeymoon so special. Her care and attention made all the difference, and we can’t thank her enough for making this trip unforgettable!
Stayed 2 nights in Jun 2025

10/10 Excellent

Bibiana

Liked: Cleanliness, staff & service, property conditions & facilities
The beach is
Stayed 3 nights in May 2025

10/10 Excellent

Oznur

Liked: Cleanliness, staff & service, property conditions & facilities
Great vacation stay!
Stayed 8 nights in Dec 2024

8/10 Good

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yaacov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every thing was much more than expected the staff very friendly and helpful
Stayed 15 nights in Jan 2025

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort was clean and beautiful. Staff were super nice! Will stay here again
Stayed 3 nights in Apr 2024

10/10 Excellent

Danilo ribeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing place with fantastic staff! Great kids area with perfect people
Stayed 6 nights in Jun 2024

10/10 Excellent

Vimal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Phuket away from the CROWD!
Stayed 5 nights in Aug 2023

10/10 Excellent

Amadeus M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place
Stayed 5 nights in Jan 2023

8/10 Good

Dani

Liked: Staff & service, amenities, property conditions & facilities
The stay was good and some of the team were excellent . One day my baby daughter was sick and we received couple of courtesy calls and follow ups . A huge thank you and highly appreciated. Few points to highlight: - We checked in first in a room which had a fungus odor , we requested a change which was done immediately to a better room. -Room cleanliness needs attention, alot of hidden dirty spots as well the daily cleaning is not perfect . -Breakfast items such as Tabouleh , Humus needs to be prepared as per the normal standard , taste is bad, please don't mix things. Breakfast variety needs to be improved, it is not comparable to other 5 star hotels. -At the pool , we had ordered bucket of beer which contains 5 bottles and they brought them all open !! when complained to the waiter he stated that this is how we serve them , he took the bucket back and never returned. Overall it was enjoyable
Stayed 10 nights in May 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, room comfort

Great stay but rooms needs update

Great property with lovely grounds and pool. The rooms are a little tired and needs attention for the star rating and hotel brand.
Stayed 5 nights in Nov 2023

6/10 Okay

Saif

Liked: Cleanliness, staff & service
The amzing staff trainee Nune made our experience so nice. Otherwise, hotel is an Average Resort .. over rated for Hyatt with lower standards than expected for Hyatt!
Stayed 1 night in Dec 2023

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and the hotel was clean and comfortable. Especially the Spa was great! I had a room with balcony and view over the ocean, which was perfect for when inside. Housekeeping could pay ore attention to detail e.g. here was a mosquito coil but no matches and on the 2nd day the Mosquito mat was not replenished. Overall nice stay.
Stayed 2 nights in Oct 2022

10/10 Excellent

Chan

Liked: Cleanliness, property conditions & facilities
The swimming pool in the hotel is the largest I have seen in Phuket. Clean swimming pool with cleaners to do cleaning every day morning. Definitely I will come back again
Stayed 4 nights in Mar 2023

4/10 Poor

gille

disappointing for a big name as Hyatt !
Stayed 3 nights in Feb 2024

10/10 Excellent

Chi Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a rooster yell at 6am next to our room

10/10 Excellent

Yogamalar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel overlooking the beach. I booked the hotel stay with my mum who had difficulty walking up the stairs and the hotel staff were accommodative to upgrade us to a room an amazing view and minimal stairs. Excellent service to all the staff including the friendly staff who ferried us to and fro on the buggies daily. Special mention to Tar for arranging the upgrade and making sure our stay was comfortable. Thank you everyone for the wonderful hospitality!
Stayed 5 nights in Sep 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty no AC that works bad service

Air con didnt work we had suffered 3 hours without ac until they changed room for us after lots of discussion at 00:30 MIDNIGHT! So dirty around the room and also not clean in the room!
Stayed 2 nights in May 2024

2/10 Terrible

Kushagra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent propety but i had issues woth my bioking through Expedia. For some reason, one of rook.got cancelled and the hotel had to reinstate that which delayed our check i for a few hours. Not Hyatts fault but i think issue was from the Expedia booking. Accordingly i requested an adjecent rooms by getting it confirmed from Hyatt and didnt end up getting one because of this issue.
Stayed 3 nights in Apr 2024