"Everything about the experience was wonderful; the staff were super friendly and the room was truly exceptional. It was heartwarming to see smiles everywhere in the hotel, and the staff were more than ready to serve whenever I asked for assistance. A particular highlight of the trip was the excursion to Koh Hong, which was made even better by the great hospitality provided by your team. Thank you for making my Songkran holiday so memorable. I will definitely visit this place again.
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"What is advertised and charged at 5 Star rates is not a 5 Star experience
The beachfront villas would have been amazing when new but are showing sings of dilapidation
The biggest disappointment was the service especially the “butler “
The”butler “ was very late to respond to issues we were having and did not respond to messages nor phone calls"
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