Hotels near Phenix Crossing

"Great"

"This is a beautiful hotel… But the poor customer service on every front really ruins it. Everyone had a bad attitude and made it seem like it was an inconvenience for us to be there. "

"Breakfast needs to have vege sausages for vegetarians and vegans!!"

"Friendly staff. And great room"

"I always stay here when I come to Columbus. After having horrible experiences at other hotels this location is the by far the only hotel I would stay at in Columbus. "

"Disgusting couldn’t even walk on carpet without shoes bathrooms we’re disgusting, no towels but 2 no toilet paper, dirty tub, mattress blankets ripped up, door didn’t lock from outside you could push it right open, sent my grandson to get toilet paper from office and staff was rude to him saying he wasn’t allowed to ask, when arrived after 6pm for check I had to wait more than hour for room to be “cleaned” staff was arguing in laundry area cussing and yelling, people who booked rooms before me didn’t have a room for their work for the week, I was charged per fees 75$ that were not explained to me before hand I asked do I get it back she said no it’s non refundable, room was way to expensive for condition it was in! People drinking all hours of the night, smoking weed, loud running back and forth all night long while trying to sleep, it was the WORST! I want to be compensated by refund on all of my stay including pet deposit, or I’m calling health department, the city code enforcement,PD,whatever I need to do,also fire marshal because there are Absolutely no fire alarms in the rooms!!!! I’m HIGHLY MAD! My husband paid less at a holiday inn off victory Dr!!! And no military discount for a military town!!! Wow "

"No appetite "

"Vanessa was fantastic. Very helpful and went above and beyond. I Will be back when I need to return this way. "

"Wasn't allowed to stay at property, tried to over charge for room so I had to get a room somewhere else."