Phanom Hotels

"Pleasantly surprised. No expectations but a clean and comfortable, safe place in the jungle. Perfect stay for a beautiful relax with lots of activities. Close walk to town (12 mins), and easy walk to zipline. "

"We truly felt like we were in the heart of the jungle, with all the positives you would expect that to bring, and a few negatives too. The sights and sounds of the wildlife are inescapable and breathtaking, with memorable views particularly at sun up or sun down. Some of the facilities are at the mercy of the elements, with ‘outdoor feeling’ shower and bathroom. There were very minor communication difficulties around the breakfast ordering. The menu seems to be updated every day, and is a series of dishes from hot ‘Americano style’ eggs and bacon, to a granola and yogurt course and a fruit platter. The food was excellent, but didn’t offer choice so fussy eaters may struggle at breakfast. Navigating the property with its slightly precarious walkways and steps would be next to impossible for those with physical disabilities, but disorder a Robinson Crusoe type feel. "

"Beautiful location! Exceptional staff! Our cabin was very nice. No a/c, but the two fans saved us. There was no hair dryer in the cabin, but they had them available for the asking. There was no fridge in the cabin, but they were happy to provide ice. I think we would’ve found it easier to climb into bed if the mosquito netting opening was at the side of the bed instead of the foot. They do not accept credit cards, but we were able to book our excursion online. The food was delicious and the presentation delightful. The free shuttle to the old town was an added bonus! Did I mention the amazing staff!?! "

"Beautiful resort. Very private and peaceful. Good food onsite and friendly staff that will help you book activities "

"A beautiful hotel in a stunning setting, but let down a little by its staff who could have been a little friendlier. "

"Visited in march for 2 nights as a family with 10 and 9 year old. Lovely quirky huts in the jungle with lots of wildlife around, the kids loved watching the monkeys from the balcony and swimming in the river. Tours and transfered easily organised from the accommodation and in walking distance to shops and restaurants. "

"Staff was very welcoming and friendly, room was nice and spacious and the breakfast was great. We also booked a bamboo raft tour through the hotel which was very good."

"Super chill place"

"Front desk staff was exceptional. Especially Ning! She helped us coordinate our lake tour and our cooking class. We accidentally booked a side-by-side. If I were to do it different, I would book a solo cabin."