The Petrolina Palace Hotel sits in the center of town, where guests enjoy a complete morning breakfast buffet before relaxing by the outdoor pool or dedicated children's pool. A poolside bar, lovely garden, and complimentary in-room WiFi enhance the experience.
Reviews
6.86.8 out of 10
Popular amenities
Pool
Breakfast included
Parking included
Free WiFi
Restaurant
Air conditioning
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Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
10 percent destination fee will be charged
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
No pets and no service animals are allowed at this property
Frequently asked questions
Does Petrolina Palace Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Petrolina Palace Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Petrolina Palace Hotel?
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.
What time is check-out at Petrolina Palace Hotel?
Check-out is at noon.
Where is Petrolina Palace Hotel located?
Situated in Petrolina, this hotel is within a 15-minute walk of Oficina do Artesao Mestre Quincas, Dom Malan Square, and Petrolina Cathedral. Sao Francisco River Park and Petrolina Waterfront Square are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
6.0
Amenities
8.0
Staff & service
6.2
Property conditions & facilities
Rating 10 - Excellent. 1 out of 18 reviews
10 - Excellent
1
Rating 8 - Good. 8 out of 18 reviews
8 - Good
8
Rating 6 - Okay. 6 out of 18 reviews
6 - Okay
6
Rating 4 - Poor. 2 out of 18 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 18 reviews
2 - Terrible
1
Reviews
Verified
6/10 Okay
Hector
Apr 22, 2022
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Esta un poco viejo y falta mantenimiento. El personal muy amable y servicial
hotel deixou muito a desejar... elevador nao funcionava... quarto com cheiro ruim... chuveiro ruim... lençóis e toalhas velhas...enfim! pro valor q foi pago, foi simplesmente um absurdo
Boa estadia, com quarto amplo, café da manhã bom, 2 elevadores funcionando, wifi em todas as áreas do hotel, localização ótima. Apenas a piscina foi prejudicada pelas construções ao lado do hotel, fazendo sombra a maior parte do dia.
O hotel é muito bem localizado. O quarto e o banheiro são grandes. Como sugestão poderia ter varal de chão na varanda para pendurar roupas molhadas. A área da piscina é muito agradável e bem cuidada. Pretendo voltar.
Anne
Stayed 3 nights in Oct 2021
Verified
6/10 Okay
Verified traveler
Aug 25, 2021
Disliked: Staff & service
Simples
É um quarto grande, mas muito simples. Os elevadores precisam ser consertados!
Verified traveler
Stayed 1 night in Aug 2021
Verified
6/10 Okay
Frederick
Nov 4, 2020
Liked: Staff & service
Mediano
Café da manhã deixa muito a desejar e a conservação e limpeza dos quartos também, não ficaria novamente, na cidade tem outros bem melhores pelo mesmo valor cobrado por esse hotel.