"The front desk experience was not good. It seems the gentleman at the front desk put my 85 year old mother on a different floor than us. When I ask if we could be on the same floor he told me “we would have had to book the rooms together “.
Well I had 1 reservation # so… it that not being booked together???
This gentleman just didn’t not care and was extremely unfriendly.
Otherwise the hotel was okay. "