"I have stayed at Westlands several times and always had a comfortable break. The rooms are well maintained and are exceptionally clean and comfortable. The staff are all friendly and clearly well trained. Breakfast is very busy as it seems guests from the neighbouring hotel join those at Westlands. While the food is plentiful, the dining experience could be improved as tables are tightly packed together and this leaves little space for the multiple visitors to the buffet that guests tend to make."
"Rooms are old dirty and outdated. Bathroom is full of mold. Doors have huge gaps to hallways. Walls are paper thin, was woken up constantly. Do not stay here!"
"Apex is a beautiful hotel with some of the best people in hospitality. They ensured that our experience was wonderful. In particular we travelled a distance but got there early. The Front Desk receptionist was, nevertheless, able to get us in a room. It was so appreciated! And the experience only got better. I highly recommend."
"Some of the male staff were very inattentive during breakfast. Plates weren’t cleared during the breakfast and when they were the tables were not cleaned. The female staff were excellent."
"Lovely hotel but poor staffing and a terrible restaurant. Staff unfriendly and indifferent. Restaurant food quality poor, meals took forever to arrive and staff untrained or unsuitable."
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