Pennyroyal Hotels

"Parking was ok. Bed was ok. Location was good. The facilities were very poor, not particularly clean and the reception stunk of cigarettes. The amenities consisted of a small plastic bowl, 2 spoons, one teaspoon and two knives and forks. No cooking utensils or sharp knife. No laundry facilities and despite putting our please clean our room sign out, we had nothing done and dirty towels still in the bathroom. Air conditioning didn't work. The place would have been ok in Vietnam or Cambodia but not acceptable for Australia "

"From the description, I expected a bit more, but it felt like just a couple notches above a motel, with some facilities. The trampoline was very tired. The racquets and balls loaned for tennis were hopeless. The gym was good. No toaster provided and a weird and annoying interaction when I asked for one, which ultimately resulted in a half working toaster being provided and when I asked for tissues, the response that there should be some was just annoying given that I was asking for some because there were none (the 6x tissues in the box when we arrived happened to be used up after a day ). The fridge was also really noisy at night, almost 50 decibels with the bedroom door shut according to the iPhone sound meter. Very limited kitchen provisions. We had no reason to expect someone would come into our room during the day (no ‘do not disturb’ sign offered) but some staff obviously came in and made our bed, gave us a chopping board and tea towel that they probably were supposed to give us in the first place - very annoying, I don’t like staff in my stuff and would have opted for do not disturb "

"The buffet breakfast was very good with a larger variety than others we had experienced. Staff was friendly and helpful. Parking was tight and we were wondering why some got rooms with assigned parking and others had to compete for the limited spaces. I had no idea this would be the situation or I might have been willing to pay for not having to worry about parking. Once parked, we were afraid to go anywhere with the car for fear that we wouldn’t be able to park on return. There was also a convention going on at the hotel, which made the entry and exit tricky as the hotel had set up a large tent near the lobby doors. We had to drive in to the lobby area for check-in / checkout and then back out the same way we came in. The lobby was noisy and crowded, but the staff were very pleasant and helpful. The grounds were beautiful and the proximity to a beautiful beach was a plus. "

"Tired apartment hotel. Room is very well sized but lots of noise and light from other rooms comes in through windows. Our dryer was broken and we also found previous guests dirty clothes which is never nice. Needs a refurb. Location is sensational though !"

"Room a little tired and basic but clean. Didn’t like blanket, would prefer duvet/quilt. Overall good value. "

"Pool was solar heated. Restaurant dinner was delicious and the room lovely & clean. Special teas and coffee a nice touch"

"Great view and location. Clean bathrooms"

"Arrived just after 4.00pm and surprised to find Reception locking up (although promotional material indicated Reception open till 8pm). Got there in the nick of time!) they said they had sent a message to say key was under the mat at my assigned room - but I couldn’t access the message …I hate to think if I had arrived a minute later where I would have been left! "

"Clean simple room. "