Penhook Hotels

"Hotel was very clean! "

"Breakfast was lousy. Otherwise, staff was very friendly and efficient. Would go there again. "

"Rooms seemed clean very dated."

"Recently stayed here and had a very mixed experience. On the positive side, the AC worked wonderfully, and the microwave and fridge functioned perfectly. The pillowcases were also great—nice and clean. However, the rest of the stay was a struggle. The toilet took four flushes to clear, and the bathroom ventilation was completely clogged with dust and didn't work. While the linens were clean, the bedsheets were full of cigarette burn "ventilation holes" (in a non-smoking room). 1 floor mat, 1 hand towel, and 2 face cloths were a dingy charcoal gray instead of white. When I checked the pillows, they looked about 6 years old and were the same dingy gray as the bathroom linens. I picked the two best-looking ones, but I’d bring my own pillow next time. 3 power outlets on one side of the room were dead. Chair was broken with ripped upholstery, yet I saw a guest smoking in his room who had a brand-new chair. The desk chair is cheap and not "fat-person approved." The windows were too dirty to see through, but the view was just a dumpster and an hall full of old mattresses anyway. My key cards deactivated every time I left the room. Staff blamed my phone and the heat, but even the spare key left on the dresser inside the AC stopped working. They had no answer on what was going on. So unless you want to visit the lobby every time you need to get into your room, be cautious. Great appliances, but the maintenance, cleanliness, and technical issues are a major headache. "

"The room was recently renovated, and it was very clean but obviously incomplete. There was unfinished drywall with no paint on the wall behind the TV. There was no place to hang up jackets or no luggage shelf and only one towel bar in the bathroom. The attendant was fine at check-in but totally absent otherwise. We had to wake him up to get fresh bath towels and a new trash bag. There was no breakfast or coffee. I would not stay here again."

"The room was quite dirty, the carpet was not clean and the shower was unstable and bouncy. The bed was clean and the parking was really good. Not the most glamorous place but it worked for us, don’t stay here if you want something super nice"

"The property itself is great. Staff couldn't be any friendlier. I had the Jacuzzi room. Very comfortable with the extra space. Water could have been slightly warmer for the tub. Shower was hothot. A few random hairs in the tub that could have been addressed but overall would stay again."

"Clean comfortable room; wish they had a clock and directions for using the tv"

"Room was good and in fair condition. Not what we expect from a Hampton Inn. Our stay was a bit noisy but overall, our stay was fine. Again, not what we are used to at a Hampton Inn."