"The housekeeping was good, the staff were helpful. The room was great. But what i do not understand is that I booked a non-smoking hotel so that I have a place to avoid the never-ending smoking in China but they allowed a smoker to continue smoking despite already highlighting it to them. If the non-smoking rule is not enforced, you probably have to inform your guests that there will be smokers smoking in the hotel regardless. By the 2nd time I informed your staff, the smoker should have been chased out after the 1st warning."