Pearl Hotels

"I was really impressed with the staff and condition of the rooms. I will most definitely be staying here again when we return of our next event in December."

"The room had a strong, unpleasant smell as soon as we entered. It made the space uncomfortable to stay in, and the odor did not go away even after some time. I contacted the front desk to see if we could move to a different room, but unfortunately they told us no other rooms were available. I also asked about the possibility of a refund because the condition of the room made the stay unpleasant, but that request was denied as well. Overall, it was a frustrating experience because we were stuck in a room with a bad smell and were not offered a room change or any kind of compensation. "

"Awesome location! Cleanliness was seriously neglected. Hosts are elderly and this may be too much for them. No King size beds as advertised and no reception on TV's. The pool was full of leaves and railings were unstable as were railings on seps into cabin. The grounds need serious care and clean up, as did the porch and furniture. It was like a camp that hadn't been used for a long time. Mice were seen running in the loft and there was mouse feces all over down stairs. We stayed one night and left the next day and notified the host. Nice people, but they need someone to manage this property and do a thorough cleaning and an update to the amenities available. Please let me know how to proceed. I was really looking forward to this stay and am seriously disappointed. Thank you, Bob Crotto "