2/10 Terrible
melissa, Farmington
Business traveler
Apr 28, 2024
Disliked: Staff & service, amenities
We were in bad weather conditions forcing us to stop. We were already overwhelmed with this being an emergency trip. When I arrived the front desk acted annoyed. I apologized that it was late but we had been driving for 10 hours . We were stuck on the interstate for 4 hours, then was caught in hail, rain and heavy snow for hours" driving through steep mountains for that matter. I was exhausted , terrified and just wanted a shower and bed. Between my husband and I , we had to bathe with one small generic piece of soap that looked as if it was already used. No shampoo,no conditioner, hand soap and treated like second class citizens. To top it off, after finally trying to get to sleep" it was 4am. We were woken at 6:30 am with other guests yelling , coughing and smoking weed right out in front of the crosswalk to the office. I was so hungry, got to the office , locked !! No breakfast?!! Who doesn't at least have waffles now a days ? I will never stay here again .
melissa
Stayed 1 night in Apr 2024