Patuwatha Hotels

"N/A"

"Rooms are small, half the size of other 5 star hotels. Bathroom is tiny, hardly any space. Hot water tends to run out after 10 minutes. Very unusual for a hotel of this reputation. Expedia also promised a $50 voucher for VIP access when I purchased the room. The hotel said this was not communicated to them, and Expedia said they cannot honour after I arrived at the hotel. Won’t be booking with them again. The only good thing was the beach was close to the hotel and easy access. Staff were excellent and very friendly too "

"We went for this hotel based on the trust in the Riu brand, location, all inclusive basis and general good reviews. Overall the hotel was very good. We’d stop short of rating it as excellent based on some of the amenities looking / feeling slightly tired - probably on the basis of having been worked hard. Some key thoughts; We visited during the Middle East war / crisis and consequently the hotel was much quieter than normal. Therefore everything felt more spacious, less crowded and easier to access. We wondered how our very good experience might of been if the hotel had been close to full as we were told is the normally the case. The food was outstanding - particularly for an all inclusive. The choices were broad and quality excellent. The themed restaurants were also superb and easy to book. The Pan Asian and Sauté restaurants were particularly good. The staff were brilliant, so polite, helpful and curtious - a real credit to the hotel and Riu. There were 3 big pools but only one with an easy bar access which was also strictly (and enforced) adults only. That suited us but with parties including under 18s may be an inconvenience and something to consider. The rooms were big, clean with functional facilities and simple decor designs. The hotel is right on a stunning public beach. You can swim but need to take care due to big waves and strong currents. Overall, we’ve done lots of all inclusives and this one is defiibately up there as one of the better we’ve experienced! "

"The hotel has no restaurant. No milk in room for tea. Only breakfast is provided. "

"Everything listed on this property online is as is in person. We arrived during the week so it was quiet an not as crowded. The staff was very polite and hospitable. I enjoyed everyone and everything. Thank you for serving my husband and I. We would love to come again! "

"A beautiful boutique hotel that makes for a wonderful haven from the chaos on the streets. Beautiful rooms, restaurants, pool and facilities. Food at both restaurants great and the rooftop Japanese restaurant was magnificent. Would definitely return to this hotel and recommend it to others."

"Rooms were very clean and very roomy. Pool was lovely but cool built on shaded side of buildings. Little further out than I thought. Restaurant was handy and okay for food or drinks."

"What a beautiful gem of a boutique hotel nestled on a hill surrounded by nature. Our room was beautiful, comfortable and spacious. It was tastefully designed and filled with personal touches such as books and beautiful photographs. The restaurant called The Dutch is superb. The daily breakfast menu was our favourite breakfast on this trip to Sri Lanka. The entire property is exceptional. We can’t wait to return. "

"The rooms are not as advertised. I booked a sea and pool view room but could not see either as there was a huge tree outside the balcony blocking the view. It is advertised as having free wifi but there is no wifi anywhere apart from in reception. They said they were upgraded it but there was none to upgrade.They were in the process of installing it. They also advertise a 40" tv with cable channels. The tv was about 28" and only had one local channel. My husband was recuperating after an operation so wanted wifi and tv. The hotel eventually moved us after a complaint to Expedia and gave us a router. Still we had no tv despite being promised every day that we would have it. The staff had no interest in the comfort of guests. There are glass panels between the rooms and the hall, so light emitted into the room all night. The pool was lovely and the pool.guy was very helpful. I would definitely not recommend this hotel. You do not get what you pay for."