Pattanakkad Vacation Rentals

"This is an exceptional property, with extensive amenities, an attentive and cheerful staff. It is beautiful and in a very convenient location, with great access to both Mattancherry and Fort Kochi. When we arrived we found the hotel to be very well staffed. Even though we were too early to check in, there was a flood of activity to welcome and accommodate us. Our bags were secured for us while we went exploring. Upon our return, we were promptly checked in and shown to our room. The room itself was spacious, well appointed, and immaculate. While staying at the hotel, we deeply enjoyed the breakfast buffet and high tea, which were included in the cost of our room. Although we used them less, the library, the pool, the game room, and the business center were all very nice and comfortable. It cannot be overstated that the very helpful staff were a particular highlight of our stay. Whatever our need, whatever our question, they were readily available, dutifully attentive, and palpably cheerful. We had multiple delightful conversations with staff members as they assisted us in various ways. We were not necessarily “easy” guests either. We made a number of special requests. Even though the staff was not able to grant all of our wishes, they dealt with each issue very respectfully and efficiently. It was a wonderful stay. We would recommend this hotel to anyone without hesitation."

"Excellent customer service, great team at reception, in the restaurant and from the door porters. Housekeeping kept the room in amazing condition for the duration of our stay. Breakfast was superb coupled with friendly and attentive staff."

"Great spot right on the water, close to local dining and shopping. The best thing was the proximity to the super low cost boat ride to Fort Kochi. Worth a return for sure. "

"It’s a newly built hotel with great staffs, good rooms and good foods. "

"We are from London on a family trip and had visited Kochi and Munnar so we were at the end of our trip to Kerala where we wanted to relax and enjoy the weather for a few days. We were glad we chose this resort as we really did relax, and have a lovely break so for us, it is probably the best resort in Alleppey! The resort is located in Beautiful lush green surroundings, very peaceful and serene that is very pretty. The staff all work hard to look after it from the ground staff and cleaners, to room service and management. Adarsh, Saidul, Matthew made us feel special, spoke good English and understood our requirements, feedback and gave great customer service. It was our 25th anniversary and they gave us balloons and decorated the room, as well as a freshly made cake which we all really enjoyed and appreciated. The food is excellent!! We didn’t go anywhere else as it was so comfortable, everyday there was plenty of choices. Dipankar, Manoj, Saidul and the Chefs are excellent and passionate about their restaurant, they gave us great service throughout. Aditi and Marcy are also doing very well. The activity room is excellent, with good options for all ages, especially the Table tennis / pool table. The room service staff including Akshay and Shalini are thorough and very friendly too. Overall we had an amazing stay because the location, food, staff were very good so it was one of our best family holidays abroad. Thanks to all the staff at Sterling Lake! "

"The parking space was not connected to the hotel."

"Great experience "

"."

"Well maintained property - the staff are excellent - especially Animol, Arun and Priya"