Patrick Springs Hotels

"Ok"

"The room was clean and satisfactory. The hotel is in definite need of updating. I didn't try the elevator but the exterior door lock was broken, the halls were shabby. "

"The mountain view was beautiful but it was just a small part of the whole scene along the parkway"

"The room was okay but way over priced! "

"Clean Room, very friendly staff, lots of breakfast options. Only complaint I guess I had was a VERY strong odor of either some kind of cleaning supply or the newer carpet. I, unfortunately, have a hyper sense of smell and strong odors can trigger headaches. Luckily I did not get one. If it was a cleaning supply, staff might want to consider future guests who also suffer from this"

"Room floor was dirty, room was in poor shape especially for the price. Staff was friendly. "

"The room was clean, eclectic, had some older features, like mattress, bathroom fixtures, but it had a homey feel with interesting furniture pieces. Very comfortable. "

"Rooms seemed clean very dated."

"Recently stayed here and had a very mixed experience. On the positive side, the AC worked wonderfully, and the microwave and fridge functioned perfectly. The pillowcases were also great—nice and clean. However, the rest of the stay was a struggle. The toilet took four flushes to clear, and the bathroom ventilation was completely clogged with dust and didn't work. While the linens were clean, the bedsheets were full of cigarette burn "ventilation holes" (in a non-smoking room). 1 floor mat, 1 hand towel, and 2 face cloths were a dingy charcoal gray instead of white. When I checked the pillows, they looked about 6 years old and were the same dingy gray as the bathroom linens. I picked the two best-looking ones, but I’d bring my own pillow next time. 3 power outlets on one side of the room were dead. Chair was broken with ripped upholstery, yet I saw a guest smoking in his room who had a brand-new chair. The desk chair is cheap and not "fat-person approved." The windows were too dirty to see through, but the view was just a dumpster and an hall full of old mattresses anyway. My key cards deactivated every time I left the room. Staff blamed my phone and the heat, but even the spare key left on the dresser inside the AC stopped working. They had no answer on what was going on. So unless you want to visit the lobby every time you need to get into your room, be cautious. Great appliances, but the maintenance, cleanliness, and technical issues are a major headache. "