Patate Hotels

"Breakfast same everyday ! Low water pressure in the shower. NO ELEVATOR"

"This place it is not safe. it is very far from the city"

"ROOM WAS CLEAN AND HAD WONDERFUL VIEWS. STAFF WAS SO NICE AND EAGER TO SUPPORT TO GUEST BUT WITH INABILITY IN ENGLISH."

"Very BAD experience. After I have prepaid for my two days stay. upon arrival the hotel manager stated not having my reservation and been sold out. I literally had to sleep one night in the car. No other option was proposed, Hotels.com never answered the phone. I presented a claim hope they at least refund me, and it will be nice to hear an apology. Thanks."

"The breakfast menu was excellent. The waterfall view from the room was wonderful. It was also close enough to the waterfall to hear it. It makes sleeping pleasant. The bed was also very comfortable."

"What a special property. The grounds were so beautiful especially the 110 year old avocado trees that reminded us of live oaks. The staff was so wonderful, because they weren’t fully booked, they gave us our choice of rooms. We chose one with a spectacular view of Banos Pueblo below. Our reservation included breakfast and dinner which was excellent, lots of choices both local and international. We also used the spa, which was affordably priced and very nice. The pools and terrace cafe was an excellent place to watch the sunset. Would definitely recommend this hotel if you’re staying in the Banos de Agua Santos area."

"This property is run by a lovely Ecuadorian couple, Elva and Jimmy. Everything was easy and smooth. We wanted to go whitewater rafting and they took care of all the details. It's in a neighborhood just below the hike/stairs to the Virgen viewpoint. It's very quiet and safe, but the setting was a bit more "in town" than I expected from the photos. The location, though, wound up being very convenient. We walked into the center of town several times but since we had a car, we also drove a few times. If you are with a group or just want to relax at the end of the day, there's a very nice social space where you could grab a beer or soda and hang out. Breakfast was delicious and included friendly conversation. Highly recommend, I would definitely stay here again. "

"Our stay at Samari Spa Resort was truly unforgettable. The property itself is absolutely stunning—elegant, peaceful, and surrounded by breathtaking natural beauty. From the moment we arrived, we could feel that this was a special place. What made our experience even more meaningful, though, was the warmth of the staff. Every single person—from reception to the restaurant—was not only professional, but genuinely kind and welcoming. They created an atmosphere that felt both luxurious and incredibly comfortable, which is not always easy to find. Traveling with young children (ages five and three), we weren’t sure what to expect at a more upscale resort, but it exceeded all expectations. Our kids had an amazing time, especially enjoying the chocolate massage and the pool area. It meant so much to us to see them so happy and included. Between the beautiful setting, the thoughtful details, and the heartfelt hospitality, we created memories we will cherish for a long time. We still find ourselves talking about how warm and special our experience was. We can’t recommend this place enough."

"La cabaña es muy acogedora, limpia y tiene una vista hermosa al volcán Tungurahua. Un lugar muy recomendado para ir en familia."