Pasadena Hills Hotels

"Service at the breakfast restaurant was terrible and food was mediocre at best. Definitely not worth the price. They need a new key system. Every time we left, our keys lost their coding and we couldn’t get back into our room without going to the front desk. Ice & water machines had a moldy smell, so we didn’t use. Front desk staff was superb, and the 1st floor patio garden rooms were exceptional. "

"Needs cleaned "

"The hotel is old and musty and allows pets. Now breakfast. I will not come back EVER!!"

"Clean and comfortable and great location"

"Room was dirty, staff was rude, the valet was cool he did a great job job. Good hotel location. "

"Amazing service! Very friendly and accommodating! So so so quiet! I never heard one peep from the hallway or other rooms. The breakfast is amazing. Really nice rooms. The pool was the only disappointment. It’s tiny. "

"Location, location, location..."

"The room was exceptionally clean! I was very pleased."

"The staff was excellent, I want to point that out first and foremost from the valet to the front desk. However, the bed was hard, the pillows were harder, and the A/C unit made a loud knocking/clicking noise for 20 seconds every time the unit cycled. Also, the phone in the room did not work, so I couldn’t call the front desk, etc. I was exhausted when I got back to the room at 11PM (me and my wife were there for a sports event) and didn’t have the energy to address the phone/super loud knocking from the A/C. We slept a very restless night, checked out and went home. For $252.00 for one night I expect a lot more comfort and amenities in a room. Unfortunately next time we are in St. Louis for the night or a few days (which is 4-5 times a year) we will not be staying here. I can’t recommend this hotel to anyone with a price tag that high, the quality was of a super 8 with the price tag of a four seasons."