"The staff were consistently friendly and helpful throughout our stay, which really enhanced the overall experience. We travelled as a family of five—two adults and three children aged 9, 4, and 2—and found the hotel generally accommodating for families.
Breakfast wasn’t included in our reservation, but the pricing structure worked well for us. For each paying adult, one child could eat free, and children under 3 were free anyway. This meant we only paid for the two adults, coming to a total of 30 CHF for all five of us, which felt like good value for what was on offer. There was a nice range of pastries and cereals, though the hot selection was quite limited. The availability of halal options was a pleasant and unexpected bonus. That said, the breakfast photos online felt slightly misleading compared to the actual spread.
Our room was decent and reasonably clean, although it could have benefited from a bit more maintenance. The pull-out bed wasn’t particularly comfortable, which is fairly typical. There was also an odd smell in both the corridor and the room when we first arrived, which wasn’t the best first impression. We also noticed a few maintenance issues—two standing lamps were provided but only one had a shade, and the thermostat didn’t appear to work, although we only realised this on the final night of our stay.
Housekeeping was an area that could definitely be improved. Our stay was only four days, and there was a notice stating that for stays longer than seven days"
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