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"What a gem! Impeccably clean room, amazing service, super friendly staff, gorgeous breakfast. Too bad my trip had to end!!"

"Great place"

"After coming to Lugano many times a year for more than 15 years, I discovered what is the best place to stay. Where do I start? The Havana Deck Cigar4 Lounge overlooking the Lake or the Japanese Restaurant? The room was spotless with Personal AC, Japanese bidet in the toilet, out-of-this-world water pressure, breathtaking views, your own balcony with lounge chairs overlooking the lake, super comfy mattress and pillows. and last but not least the hotel cat Aki, which means Autumn in Japanese!"

"The room was super nice and clean! Great view of the plaza."

"Lovely big room"

"Perfect location and lovely hotel. The staff was absolutely professional and kind, they offered us a fee room upgrade. The breakfast was amazing"

"Great breakfast and views"

"Impeccable service, fabulous views, quiet, elegant, delicious food"

" The hotel is exquisite. My room, the junior suite, was moderately priced, and had a huge terrace with a lake view, as did the high-ceilinged room with a big arched window. Every detail was luxurious, and it was immaculate. It was nicer than most 5 star hotels I’ve stayed in. The breakfast was grand, the common sitting room was gorgeous, the staff was warm and helpful, and it’s just steps from the lake and the duomo. I’d give it 10 stars if I could. It helped make Como the highlight of my trip so far. "