Panorama Route hotel rooms a the Independent

"Room was spotless, staff were amazing. Beautiful location and our safaris booked through the resort could not have been better. We had a massage at the spa and a pedicure which were both also very good. All in all we had the most fantastic time and I can’t wait to come back. "

"What a great place! We had so much fun, the lodge is gorgeous and the staff are so friendly and helpful. It was a truly unique stay, we saw the big 5 and also managed to relax and enjoy the hospitality. The staff remember your name and you’re made to feel like part of the family. Would definitely stay here again. "

"Nice place with magnificent people, always friendly and helpful. Room has everything you need."

"This was a fun stay with a safari feel, but there wasn't much game watching in this residential Eco Estate. This stay was in winter and the tents were cold, although sleeping was fine with electric blankets. However, all of the staff were very accommodating and the food was good, especially the breakfasts."

"Your response is unacceptable. The Royal Hotel was closed for refurbishment at the time of my booking — a fact that should have been known to Hotels.com before confirming any reservations. It is embarrassing that such a booking was confirmed in the first place, and the stress caused is entirely due to your company’s failure to ensure the property was operational. I will be taking this matter up with my travel insurance provider and expect Hotels.com to review its internal processes to prevent this from happening to other customers."

"Beautiful property with friendly and helpful staff. Recommend dinner there too. "

"Good"

"American average style hotel room with American King size bed and comfortable mattress and pillows covered with clean sheets. Bathroom was clean with fair size shower stall and toilet size and with enough legroom to seat and enjoy morning d**p. This place met my expectations."