Panhandle Plains hotel rooms a the Extended Stay America

"Everything goes well when I stay here and great customer service. Rooms are clean and I had a room with a microwave and fridge."

"Upon our arrival, the property looked beautiful, relaxing and fun for the kids. We chose this hotel because of the pool. We rented a one bedroom suite, it was cute and very roomy! After getting situated our 16 month old 25 lb baby reached over to the night stand and the entire piece fell from the wall, and he fell off the bed with it. The lady at the front was wonderful in getting us transferred to another room, thankfully they had the room. We went to the pool in the morning and as I was stepping down onto the step I slipped with my baby in my arms, and hit my back, that's when I noticed the steps were slimy. The pool is very dirty, it's cloudy and you can't see the steps, I pulled a few chunks of hair out because they were floating everywhere. Even after a huge party came in that evening they didn't clean the pool come Sunday morning either. I was very disappointed. They have a nice area above the pool for hosting parties, I would think they would take pride in keeping a maintained pool area. Also, the continental breakfast was good, its your common waffles, though texas shaped with a different flavor daily, that was nice. They also sell a breakfast for $6.99 with eggs/bacon/potatoes in different variations and biscuits with gravy, but I do not recommend it, it's very dry. They also have an arcade, but that only has a few games and the rest are out of order. For the most part we had a decent experience even with my complaints, but unfortunately we will not be staying again"

"Get place to stay superiors service"

"Great place "

"The location was good, clean rooms and bathroom, the staff was very helpful "

"As a whole my stay was good, and the things that were negative were not deal breakers for me. The first being insignificant, the hotel only offered a few channels on the TV. When it is time to come back and relax before going to bed it would have been nice to watch more than news or a few random nothings. Again that is not enough to ding the place just annoying. The part I would ding is on the breakfast, the first day was standard food. The second day it was barely anything there. The eggs were not available, biscuits were baked hard, no wares to use. We went to breakfast at 7:30 a.m. on both days and there was only a few people in the dining hall. I am not sure why there was not anything available, but this annoyed me as it prevented a fulfilling breakfast. Nonetheless, it is not enough to never go back. The staff were great and nice so I could not complain about that at all and the place was clean and in a great location. Again, just minor annoyances that ding it down to 4 out of 5. "

"This stay was horrible. The entire building was rough looking. The AC wasn’t working properly. The tv remote was missing and was replaced with a remote that didn’t even work. Our room was never cleaned. The front desk never answered the phone when I’d call. The man who checked us in was rude and inconsiderate. My 4 year old son was playing with my friend and the attendant said “what’s wrong with him” as if my child, being a child, was defected. "

"I’d stay there again"

"Rooms are a little outdated, but comfortable and nicely decorated. Staff is always fantastic. Great place to stay for an overnight stop. Can be a little noisy due to the roadside traffic."