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Casa Colonial PanaSurf

2.5 star property
Hotel with a 24-hour front desk, steps from Lake Atitlán

Choose dates to view prices

Photo gallery for Casa Colonial PanaSurf

Free WiFi
Front of property
Free WiFi
Lobby
Private kitchenette

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Comfort Room, 1 Bedroom

Free WiFi

Comfort Room, 1 Bedroom

Highlights

Kitchenette
TV
Private bathroom
Daily housekeeping
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Comfort Twin Room, 1 Bedroom

Highlights

Private bathroom
Daily housekeeping
  • 14 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Bedroom

Free WiFi

Comfort Room, 1 Bedroom

Highlights

TV
Separate bedroom
Private bathroom
Daily housekeeping
  • 14 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double or Twin Room, 1 Bedroom

Free WiFi

Comfort Double or Twin Room, 1 Bedroom

Highlights

Private bathroom
Daily housekeeping
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Comfort Double or Twin Room, 1 Bedroom

Free WiFi

Comfort Double or Twin Room, 1 Bedroom

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
  • 14 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Comfort Room, 1 Bedroom

Free WiFi

Comfort Room, 1 Bedroom

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
  • 12 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Twin Room, 1 Bedroom

Free WiFi

Comfort Twin Room, 1 Bedroom

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
  • 14 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Bedroom

Free WiFi

Comfort Room, 1 Bedroom

Highlights

Private bathroom
Daily housekeeping
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Bedroom, Kitchenette, Corner

Free WiFi

Deluxe Studio, 1 Bedroom, Kitchenette, Corner

Highlights

Kitchenette
Refrigerator
TV
Separate bedroom
Private bathroom
Cookware/dishes/utensils
Stovetop
Daily housekeeping
  • 17 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Bedroom

Free WiFi

Comfort Room, 1 Bedroom

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
  • 14 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
Calle Monte Rey, Panajachel, Solola

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 113 min drive

About this property

Casa Colonial PanaSurf

Hotel near Lake Atitlán
At Casa Colonial PanaSurf, you can look forward to a terrace, a garden, and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
  • A 24-hour front desk, luggage storage, and multilingual staff
  • Tour/ticket assistance and concierge services
Room features
All guestrooms at Casa Colonial PanaSurf include amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with showers and free toiletries

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for USD 15 per night; reservations required; discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (USD 15 per day)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 25.0 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 145 per vehicle (one way)
  • Self parking fee: USD 15 per day
  • Nearby parking fee: USD 15 per night
  • Pet deposit: USD 25.0 per night
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Casa Colonial PanaSurf Hotel Panajachel
Casa Colonial PanaSurf Hotel
Casa Colonial PanaSurf Panajachel
Casa Colonial PanaSurf Hotel
Casa Colonial PanaSurf Panajachel
Casa Colonial PanaSurf Hotel Panajachel

Frequently asked questions

Is Casa Colonial PanaSurf pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 25.0 per night and a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Casa Colonial PanaSurf?

Self parking is available for USD 15 per day.

What time is check-in at Casa Colonial PanaSurf?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Casa Colonial PanaSurf?

Check-out is at 11 AM.

Does Casa Colonial PanaSurf provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 145 per vehicle applies.

Where is Casa Colonial PanaSurf located?

Located in the heart of Panajachel, this hotel is steps from Azul Maya Archaeological Museum and Lake Atitlán. Casa Cakchiquel Arts Center and La Galeria are also within 10 minutes.

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Casa Colonial PanaSurf Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 20 reviews
Rating 8 - Good. 11 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for our babymoon. I know that sounds ridiculous, but it was basically our last kid free trip.
Stayed 6 nights in Mar 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
This guesthouse and the owner JC is amazing. If you need advises or something wrong with the room, don’t hesitate to ask JC and he will do everything to make yourself at home. 🙂👌
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Pana, perfect location.

Great spot just off the main stretch in Panajachel and a short walk to the public docks. Close enough to everything, but still quiet at night. Clean rooms, good water pressure, good internet. Will definitely stay again next time I'm at the lake.
Stayed 1 night in May 2018

8/10 Good

Clara C, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Non sejour

Très bon accueil, personnel disponible, bon emplacement, je recommande
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room, but with a clean/comfortable bed and good flush toilet. Spotty WiFi in the rooms (#guatemalaproblems) but seemed to work in the lobby. Very nice and welcoming staff, the owner caught us on the way out and offered to come back any time to redeem the included paddleboard rental
Stayed 1 night in Apr 2018

10/10 Excellent

Eric, St Paul, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go Ahead, Click on "Reserve"

Considering that Lake Atitlan is one of the most popular destinations in all of Central America, Casa Colonial is a great balance of price and accommodations. You can certainly stay in fancier places around the lake, and you can definitely pay a lot more, but Casa Colonial will give you what you need without emptying your wallet. Oh, and did I mention the people are great? The people are GREAT. I liked that the lobby is open to the street and doubles as JC's paddle board shop. The marinas are 5 minutes away, there's a great tienda right next door, and anything you could want in food, drink, coffee, sweets, or souvenirs is nearby. Go ahead, click on Reserve.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The people are very friendly, just the inconvenient is all the rooms you need access by stair that was dificult because my grandmother use wheelchair.
Stayed 1 night in Feb 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget hotel

A good budget hotel off the Main Street. Staff was not bilingual but the owner was often there and he is from the US. We booked the “corner room with kitchenette”. The kitchenette turned out to be a sink and counter. There is a full common kitchen downstairs. Food is so cheap we didn’t cook anyway. The corner room had lots of light and the balcony right outside.
Stayed 3 nights in Jan 2018

2/10 Terrible

Marco Polo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Is one of the worst hotel I ever see, dirty blood

Is one of the worst hotel I ever see, dirty blood in the bedsheets, I refused to stay. And I want my money back, I attach picture of the condition of the room and bed sheets. Please remove this hotel from your website. Thank you
Stayed 1 night in Jan 2018

8/10 Good

Silvia

Liked: Cleanliness, property conditions & facilities, room comfort
Great location. Friendly staff. However wouldn't recommend for families with young children or more elderly people. Room was extremely small, no television,and could smell marijuana being smoked. Not worth the $92 that was paid per night as there was also no daily cleaning of room.
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Mejorar servicios

Fueron muy amables en de tratar de arreglar los servicios pero no estan preparadas sus instalaciones, tuvimos problemas con el WC que no funcionaba, ni la regadera casi no salía agua, no tuvimos agua caliente, la luz parpadeaba como en un "antro", necesitan mejorar sus instalaciones y limpieza de las areas comunes.

8/10 Good

전세남, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

고전적인 스타일의 호텔

직원들이 매우 친절하였다 호텔의 소품 및 시설이 고전적이였으며 기품이 있었다 도심과의 거리도 매우 가까웠다
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Arlyn, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent ubication

Small hotel in the middle of fun, save zone, half block from the Main Street and very close to the lake!!!

8/10 Good

danda, north carolina

Liked: Cleanliness, staff & service

in town near shopping & boat launches

everyone here was very accommodating & very helpful. this is not a luxe hotel (our room lacked a closet) but it was clean. definitely for the more experienced traveller...no room service/breakfast, etc, but the staff couldn't be nicer and more helpful. they even got us a taxi to the airport in the early am after Good Friday, no mean feat in a town that busy!

6/10 Okay

Denese

Disliked: Cleanliness, property conditions & facilities, room comfort

Great Manager, not-so-great accommodations.

The hotel itself is just beautiful - very cozy with beautiful artistic touches. There were multiple construction projects around the hotel - the noise started at 6:00 am and did not stop until midnight. Packs of dogs barked all night - and motorcyclists filled in the occasional moment of peace. We're not sure why, but our room was only cleaned one time during our 3 night stay.