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Hotel Victoria Gran Meliá

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Luxury
5.0 star property
9.2

Wonderful

Seaside sanctuary with marina views

Mediterranean sunsets paint the sky as guests enjoy breakfast on the waterfront terrace. Attentive staff provide exceptional service from the marina-view pool to the stylish bars. After exploring Palma, visitors can retreat to the spa before dining at the excellent on-site restaurant.

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is P21,570
P24,358 total
includes taxes & fees
May 24 - May 25
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 55.00 per vehicle
  • Self parking fee: EUR 30 per day
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number HPM/63

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Victoria Gran Meliá have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is from 10:00 AM–6:00 PM.

How much does it cost to stay at Hotel Victoria Gran Meliá?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Victoria Gran Meliá on May 24, 2026 start from P21,570, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Victoria Gran Meliá pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 30 per day.

What time is check-in at Hotel Victoria Gran Meliá?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Victoria Gran Meliá?

Check-out is at noon. Late check-out is available for a fee.

Does Hotel Victoria Gran Meliá provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 55.00 per vehicle applies.

Where is Hotel Victoria Gran Meliá located?

Located in El Terreno, this luxury hotel is within 1 mi (2 km) of Bellver Castle, Porto Pi Centro Comercial, and Feixina Park. Municipal Market of Santa Catalina and Passeig del Born are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 645 out of 997 reviews
Rating 8 - Good. 262 out of 997 reviews
Rating 6 - Okay. 55 out of 997 reviews
Rating 4 - Poor. 21 out of 997 reviews
Rating 2 - Terrible. 14 out of 997 reviews

Reviews

Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, overall excellent experience with super friendly and helpful staff (especially Carlos and the red level team)
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room great & lovely cathedral views Bathroom amenities excellent Staff so helpful Lovely pool clean & towels available Breakfast choices good as we had Red level so could choose buffet or from the menu We enjoyed the location although approx 30 minutes walk into main Palma we loved the daily walk
Lovely bar area & great cocktails
View from our room 8th floor
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We upgraded to Red Level, which was worth it because of the room upgrade, breakfast was included and the lounge facilities that included free drinks (beers, cava, wines and soft drinks with nibbles) and tapas from 1700-1900 each day. We had a great view of the marina, bay and the cathedral in the distance. Very friendly staff, who were more than helpful.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
A very good stay! The room was fantastic and the staff very attentive
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, room comfort
Clean room with great service
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool area and the family room we stayed in with thoughtful little touches like chocs on the bed pillows at turn down. The reception staff all been super helpful with recommendations
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall fantastic experience. The staff was the highlight in all areas.
View from room balcony!
View from room balcony!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful hotel, staff and dining!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay! The room was spotless, spacious, and very comfortable. The staff were friendly and always ready to help. I loved how convenient the location was easy to walk to shops, restaurants, and the beach. The ocean view from my room was beautiful, and it made every morning feel special. Definitely a relaxing and enjoyable experience. I’ll be coming back!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Patric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous staff very friendly and attentive
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
amazing staff from check in to staff at restaurant and bar—highly recommend
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Would recommend this hotel to anyone, has 5 stars for service, from check-in to check-out.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

EMILY

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so helpful and kind at this hotel. The rooms were very clean and the beds comfortable. I would stay here again.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

WAYNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palma at its best

Great hotel, superb views and a lovely location.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

EMILY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was wonderful and I felt very safe and secure the entire time. It was very walkable and views of the harbor were really nice. The pool was very nice as well.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very attentive and knowledgeable staff. Almost looks better in person than the photos on its website.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
excellent staff and very clean. lovely terrace for drinks
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful luxury hotel right at the Marina. Wonderful view!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. Although some areas are in need of refurbishment, it still retains it's style and class. The staff and the service are amazing.
Stayed 5 nights in Sep 2024
Verified

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very enjoyable stay

1st time staying at this hotel. The hotel is lovely and super clean. The staff are all very friendly. We were room only so couldn’t comment on food but the area where you can eat and drink is lovely. Overall a very enjoyable stay.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
charming classy hotel, modernized. Staff was very helpful. Breakfast choices were excellent and staff was friendly and efficient.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with excellent, welcoming staff. The room was clean, quiet and the bed was incredibly comfortable. I’ll miss the pillows when I’m home!
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities
Beautiful property with amazing service in a magical location! We will be back!
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

The hotel was amazing, staff where so helpful, our bedroom was kept spotless and everynight they turned the bed covers back and left chocolate s on the bed. Those little extras made our stay very special. The hotel is situated in a perfect spot, views amazing and watching the sunset coming up when having breakfast was a sight to see.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in May 2024