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Quality Inn Palm Springs Downtown

2.5 star property
Hotel in Palm Springs with 2 outdoor pools and a 24-hour front desk

Choose dates to view prices

Photo gallery for Quality Inn Palm Springs Downtown

Flat-screen TV
2 outdoor pools, open 8 AM to 10 PM, pool umbrellas, sun loungers
Lobby
Outdoor dining
Egyptian cotton sheets, premium bedding, down comforters, desk
Quality Inn Palm Springs Downtown offers a refreshing retreat in the heart of the city. Enjoy the spa tub, two outdoor pools with sun loungers and umbrellas, and a garden. Free in-room WiFi and helpful concierge services make planning local adventures easy.

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

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About the neighborhood

Map
390 S Indian Canyon Dr, Palm Springs, CA, 92262

What's nearby

  • Agua Caliente Cultural Museum - 5 min walk - 0.5 km
  • Palm Springs Art Museum - 10 min walk - 0.9 km
  • Agua Caliente Casino - 13 min walk - 1.2 km
  • Tahquitz Canyon - 15 min walk - 1.3 km
  • Palm Springs Convention Center - 19 min walk - 1.6 km

Getting around

  • Palm Springs Station - 22 min drive
  • Palm Springs Intl. Airport (PSP) - 10 min drive

Restaurants

  • ‪Dick’s on Arenas - ‬5 min walk
  • ‪Chill - ‬5 min walk
  • ‪Sammy G's Tuscan Grill - ‬6 min walk
  • ‪Las Casuelas Terraza - ‬5 min walk
  • ‪Lulu California Bistro - ‬6 min walk

About this property

Quality Inn Palm Springs Downtown

Hotel near Palm Springs Convention Center
At Quality Inn Palm Springs Downtown, you can look forward to a terrace, a garden, and laundry facilities. For some rest and relaxation, visit the hot tub. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools along with sun loungers and pool umbrellas
  • Free self parking
  • 1 meeting room, concierge services, and an elevator
  • Luggage storage, smoke-free premises, and outdoor furniture
Room features
All 129 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with deep soaking tubs and hair dryers
  • Coffee/tea makers, limited housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • 2 outdoor pools
  • Hot tub

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from December 21 2022 to April 1 2024 (dates subject to change).
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility
The following facilities are closed on Saturday and Sunday:
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 8 AM to 10 PM
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palm Springs Downtown
CCO Hotel Downtown Palm Springs
CCO Hotel Downtown
CCO Downtown Palm Springs
CCO Downtown
Baymont Inn Palm Springs Hotel
Baymont Inn Palm Springs
Baymont Inn Suites Palm Springs
Quality Palm Springs Downtown
Comfort Inn Palm Springs
Palm Springs Comfort Inn
CCO Hotel Suites Downtown
Quality Palm Springs Downtown
Quality Inn Palm Springs Downtown Hotel
Quality Inn Palm Springs Downtown Palm Springs
Quality Inn Palm Springs Downtown Hotel Palm Springs

Frequently asked questions

Does Quality Inn Palm Springs Downtown have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8 AM–10 PM.

Is Quality Inn Palm Springs Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn Palm Springs Downtown?

Self parking is free at this property.

What time is check-in at Quality Inn Palm Springs Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn Palm Springs Downtown?

Check-out is at 11:00 AM.

Where is Quality Inn Palm Springs Downtown located?

Located in Downtown Palm Springs, this hotel is within 1 mi (2 km) of Baristo Park and Palm Springs Convention Center. Agua Caliente Cultural Museum and San Jacinto Mountains are also within 10 minutes.

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Reviews

Quality Inn Palm Springs Downtown Reviews

7.2

Good

7.6

Cleanliness

8.6

Location

8.0

Staff & service

7.0

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 290 out of 1000 reviews
Rating 8 - Good. 313 out of 1000 reviews
Rating 6 - Okay. 175 out of 1000 reviews
Rating 4 - Poor. 123 out of 1000 reviews
Rating 2 - Terrible. 99 out of 1000 reviews

Reviews

8/10 Good

Darla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant one night stay. Great staff!

Very friendly and helpful front desk service! The room was clean and comfortable. Very close to many restaurants. Rooms are very basic but this is as expected. I liked the coffee and really had all I needed. I would be happy the return to the hotel
Stayed 1 night in Aug 2022

8/10 Good

Jenny

Liked: Cleanliness, staff & service
The hotel is a bit outdated but the room we stayed on was great, it was clean and the beds were comfortable. Staff were nice and polite. There was no dining onsite, but there were restaurants and grocery close by. Still a great option for a comfortable stay on budget in downtown Palm Springs!
Stayed 3 nights in Aug 2022

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view from our front door which we left open most of the time we were there
Stayed 3 nights in Oct 2022

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Dec 2022

8/10 Good

Rebecca L Niebaum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We just wanted a place for the night in Palm Springs as a quick stopover. This hotel was what we needed. Very comfortable beds. Quiet. We didn’t use the pool… but looked like a great area. Very spacious. The main thing was the location. Perfect for walking into the main drag of Palm Springs.
Stayed 1 night in Sep 2022

4/10 Poor

PATRICK

Liked: Staff & service
Disliked: Amenities
No wifi No gym No breakfast Pool area need some tlc
Stayed 2 nights in Oct 2022

8/10 Good

Donald

Disliked: Cleanliness, property conditions & facilities, room comfort

P-Yew

The room smelled musty & dank....There was no free breakfast as advertised...not even coffee except for the small do it yourself pot in the room. AC was adequate
Stayed 1 night in Sep 2022

2/10 Terrible

chester

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Like: Good enough to sleep. Don’t like: No microwave, you pay extra, No breakfast, “Covid excuse”, No fridge, Laundry broke, ice machine barely produce ice. Room furniture old. Worse Quality Inn I’ve been.. owner try to be cheap and reduce allot of the suppose to be included amenities. NOT recommended.

6/10 Okay

Edward

I have stayed here 6 times with no issue. This time everything was fine except the wifi was down. I stayed 4 nights on the last day the hotel put wifi in the lobby only for the guest. It was very Irritating. I’m holding another reservation for November if they do not have it fixed I will be cancelling for sure. In today’s day and age and not have Wi-Fi it is outrageous and uncalled for.
Stayed 4 nights in Oct 2022

6/10 Okay

Tiesha

Liked: Property conditions & facilities, room comfort

I made the most of it

I was disappointed with the way the daily rate changed at the end of the online reservation process. Had reservation initially showed the increased rate on Saturday I would have not used hotels.com but I have learned a valuable lesson. I was also disappointed that someone entered my room( I asked housekeeping for clean towels) and mysteriously someone opened up my sealed beverage in my room, drank some and placed the top back on my beverage. Furthermore housekeeping left the soiled towels on the bathroom floor.
Stayed 2 nights in Sep 2022

2/10 Terrible

Timothy

Stayed 5 nights in Feb 2023

2/10 Terrible

KAY

Stayed 2 nights in Feb 2023

8/10 Good

steve

2/10 Terrible

Tim

2/10 Terrible

Juan Carlos

Stayed 2 nights in Dec 2022

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and very close to the main strip

8/10 Good

Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal fue amable.

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Property conditions & facilities
Arrived around 1PM, told Check-In was 3PM…this needs to change. Asked to use restroom since I would check-in later, declined due to NO key to restroom…NOT REPLACED…supposedly stolen.. Extensive water damaged to Lobby, not repaired. One ice machine broken and not repaired… Noticing my frustration the clerk allowed us to check-in….I was not only traveling with someone, another individual I was with had a reservation…
Stayed 1 night in Nov 2022

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 1 night in Nov 2022

10/10 Excellent

Edward

Stayed 2 nights in Nov 2022

8/10 Good

Alan Shane

Liked: Cleanliness, staff & service, room comfort

Superb location, friendly service, worn rooms.

Given Palm Springs prices, this hotel gives you a great location in the heart of downtown for an unbeatable price ...but you do get what you pay for in terms of the wear of the rooms and bathrooms. Paint is peeling in some spots, furniture is bruised and stained. However, bed was comfortable & clean & service was very friendly (both housekeeping and front desk). Would definitely recommend for those on a budget who's rather sacrifice quality for location. Also quiet, I slept very well every night.
Stayed 1 night in Nov 2022

8/10 Good

Samantha

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t waste your time-refund needed-👎Hotels.com

Gym equipment looked great through the windows but couldn’t access it with deadbolt lock 🔒. This hotel needs lots of work and not worth the time or money. Can’t believe hotels.com gives this a 7/10. Hotel staff was asleep on the job and waited 15 minutes to check out with me yelling Hello several times at 5:30 am
Listing when reservation was made with breakfast but you can see this sign is quite old.
No smoking but the room had a odor of mildew/smoke
Stayed 3 nights in Nov 2022

6/10 Okay

Federico

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2022