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"Generally, a very nice hotel, with great oceanfront location, except there are touches that do not meet the standard, given the hotel rating and pricing. The most disappointing issue was the on-site restaurant service at Tula. We had a miserable lunch service where the food and drink order was over an hour wait. Then we had breakfast the next day, and it took almost 2 hours to be served, as they mishandled our orders and had to restart the orders. The food was just OK. Also, room service breakfast order came late, and the order was incorrect. We had to go down to the lobby to correct the order as no one was answering the phone. On the positive side, service at the garden bar, Taaza, was great; specifically, Feby and Nathan provided excellent service. Also, at AYRE, the service was impeccable and the food was delicious. Shout out to our server Troy, who was knowledgeable and fantastic. Also, in the middle of brunch hour, there were at least 6 people standing around the lobby and restaurant entrance, cleaning the floors and disrupting the flow for no obvious reason. Overall, the property was very nice, but the service really needs improvement. "

"Wish we could have stayed longer! Our ocean view room was perfect for our needs, and we so appreciated a dog-friendly property. Whitney at check-in was helpful and so kind. (And we had a great check-out too!) The entire property is staffed with friendly people."

"Clean Good breakfast "

"Excellent "

"Parking garage was convenient"

"Fun place to stay in great position between the beach and Worth Avenue. Pink themed throughout which is cute and stylish. This was the second time we stayed at this hotel and not as good as first time. The first time we were bowled over by the friendly and helpful staff and abundance of everything attitude. Nothing was too much trouble during the first stay. This time not so much and some of the girls at front of house could do with a refresher course on customer service. Overall we had a wonderful stay thank you."

"Booked a king size bed so my wife and I could sleep with our 1yo. Instead we were “upgraded” to a room with two queens but didn’t get a choice because we were told the king beds were over sold. Then there was a room key error and we couldn’t get in the room until after several trips to the front desk."

"A very nice facility with friendly staff. "

"Clean and big rooms "