Hotels near Palacio Soran

"The room was lovely and the hotel building was modern and well located, however we had a few issues which affected our stay: 1) spa access is not included in the price which was not made clear on Hotels.com at all, you have to reserve access separately 20 EUR pp, just for access to the pool and sauna for 50 minutes. The reception staff were unhelpful about this; I appreciate that the spa is a separate company but reception did not offer to help us book or give us any other information; 2) the staff were generally unhelpful at check in, providing nothing except room keys (no info booklets etc) and no help with bags / recommendations etc which we would expect at a 5 star; 3) we had emailed and messaged ahead asking to ensure there were 2 separate beds, we got no replies and upon arrival the bed was set up as one king - we had to call down and have this fixed; 4) the room was only cleaned once in our 4 night stay - we often had a do not disturb on in the morning but there was always time in the afternoon when we were out and yet it would not be cleaned."

"Great parking and lots of it. Breakfast was good. Scrambled egg was lovely, rest was standard continental but all tasty. "

"We really enjoyed our stay at the artist hotel. The interior is beautiful, very fresh and clean. The location right next to the Guggenheim Museum could not be any better. The view from the rooftop breakfast bar is really stunning. The bedrooms are very comfortable with lovely large beds. Bathrooms are modern and easy to use. We would definitely stay here again."

"Clean and large room. Very friendly and helpful staff. Very dog friendly! Even got a couple of dog beds, bowls and treats. "

"Wonderful hotel, and perfect location in Durango."

"The shared spaces are lovely. They really make an effort to make this place feel comfortable, clean and welcoming. The actual room though are not great. Just bunk beds with curtains. I guess it is nice to have the toilet, sink and shower in the room, but when you are sharing a room, I would have preferred having a more private space for showering etc. the street behind the room I stayed was incredibly noisy. I was able to tune it out but if you need quiet to sleep make sure your room is not facing the street. "

"The staffs are really friendly and helpful. If you you don't know where to eat, ask for their recommendations, you won't be let down."

"Check in was very slow. After a long drive you don't want to be editing around. Then when I got yo the room the door key hadn't been programmed properly so the floor wouldn't open. Back to reception to get it sorted"

"Excellent location. Nice walk along the river to the Guggenheim and old town. Close to a tram stop. Good selection at breakfast and reasonable bar prices."