Pala Mesa Hotels

"The room was far from clean. There was pet hair on the sink counter and in the corners of the room. We saw our the first roach within an hour of getting to the room."

" a Great manager"

"I used to like this property on my previous stays. But now they don't seem to care much. When we checked in, we didn't feel as welcome We were told that since we booked with a 3rd party (Expedia) nothing could be change. They charged resort fee, but the pool is closed during the week. The fee only offers wifi and parking. No more late check out, now they charge $35 per hour if you need a little more time to get ready. The safe in the room doesn't work. I mentioned that we were celebrating my bday, and he complete ignored that. In the past I used to receive some discounts or points. Not any more. "

"I like this hotel. The only issue I have is that when returning in the evening, the room stays pitch black, no switches working, until you cross half way through the room. For a woman traveling alone, it does not feel safe walking into a dark room. They never mentioned this upon check-in either. I will have second thoughts in the future about staying at this hotel."

"Gorgeous property. Great location."

"Yes plenty of parking "

"If you are sensitive to chemical smells, this not so good here."

"The restaurant is beautiful. I thought the pool, hot tub, and room were dated for the amount of money I paid."

"Absolutely wonderful resort! Very accommodating, outstanding customer service. Kid friendly. Perfect for the whole family. Will return!"