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"Great place will definitely stay again next time."

"Lotte Hotel Seoul is a 5 star property in an excellent location in the heart of the city Staff are courteous and helpful but lacking in English proficiency Restaurants are top notch "

"The hotel was modern, clean and luxurious. We were a short walk to Gwangjang market and a short Uber to sights. Would come back again!"

"My 2nd visit in Seoul and I stayed in this same hotel. The location is fabulous, easy access and walking distance to all major attractions. Additional charge for the breakfast, but if you like Asian style food it was delicious and was worth the cost. No early check-in before 3pm, we stored the luggage at no cost in the basement lockers. Good laundry facilities as well. I took an airport limousine from the airport to the hotel and it took 2 hours. It cost US$36 for the 3 of us. It was an early flight going home and I didn’t want to risk missing the flight. The hotel helped to arrange a taxi to the airport. It cost 80,000 won, about US $58, for an hour drive. My comment was the bathtub, it was high above the floor and I had a hard time getting in and out, in fear of falling. Walk-in shower would be nice. I had a double king bed. It was huge but with only two soft pillows. A bed that size should have 4 pillows. Overall, good stay and I will choose this hotel again."

"The staff was very courteous and helpful. Especially Ellie called the airlines on our behalf and helped us book special meal before trip. Thank you Ellie! The room was spotless clean and kept tidy everyday. I would recommend stay at ENA. The location is a key especially if one plans to travel by bus or subway. Very walkable! The shopping markets are walkable distance. We had a wonderful time at Seoul. Even though we walked so much during the daytime, we had a good night sleep due to good mattress quality. Thanks to ENA!!"

"Excellent"

"👍"

"Looks just like the pictures, the rooms were very clean and the beds comfortable. The hotel also had beautiful amenities such as a lounge and rooftop. Very convenient location and friendly staff, would definitely stay here again !"

"Lotte world is so fun! We loved to use the Wonder door for the hotel guest. "