2/10 Terrible
James
Traveled with group
Apr 11, 2024
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I only expect the basics from Econo Lodge but was disappointed that this location didn't meet that standard.
The card key to my room didn't work. After checking with the front desk, I learned the lock on my room needed to be re-programmed. It took nearly 7 hours! Every time I left my room, I had to have a staff member let me in. The guy who kept promising to fix it didn't show up until almost 10:30 that evening. My friends and I cancelled our evening plans because we were afraid no staff member would be around when we returned. (It was eclipse weekend, so everything around us was booked.)
None of the vending machines worked. Each one had a sign saying items could only be purchased from the front desk.
The sign in front of the hotel was never turned on, which made it easy to miss the turn because one would expect to see the hotel sign at night.
Lastly, one of the guests had the door to his room wrapped in a confederate flag!
I'm glad we were only there for one night. It didn't feel like a safe place to stay!
James
Stayed 1 night in Apr 2024