"The 4-star rating of this hotel is completely misleading. This property is nowhere near 4-star standards and would struggle to qualify as a 2-star hotel.
The soundproofing is practically nonexistent. We could hear everything: conversations in the hallway, noise from neighboring rooms, doors opening and closing, and even footsteps from the room above. Rest and sleep were constantly interrupted.
The bathroom was by far the worst part of the room. The shower was separated only by a flimsy curtain in an extremely cramped space, causing water to flood the bathroom floor every time it was used. Years of water damage appear to have taken their toll, as the bathroom door frame was visibly deteriorating and falling apart. The faucets and fixtures were old, heavily worn, and covered in built-up grime. Using the bathroom felt unpleasant every single day.
What is most frustrating is that these are not minor cosmetic issues. They are basic maintenance and cleanliness problems that directly affect the guest experience.
My husband and I spent our entire three-night stay counting down the days until we could leave. Instead of enjoying our vacation, we were constantly reminded of how poor the condition of this hotel was.
The 4-star rating sets expectations that this property simply does not meet. We would never stay here again and cannot recommend it to anyone looking for a comfortable or quality hotel experience.
The only thing more surprising t"