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Hotel Heide Residenz

3.5 star property
Suburban hotel with a fitness center and massage/treatment rooms

Choose dates to view prices

Travelers find a peaceful retreat at Hotel Heide Residenz. Enjoy soothing massages, spa treatments, and an on-site gym. Unwind at the bar and dine from breakfast to dinner at the restaurant. Free in-room WiFi keeps you connected.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Room service
  • Breakfast available
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Single Room

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Coffee/tea maker
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Coffee/tea maker
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Coffee/tea maker
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
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About the neighborhood

Map
Sander Str. 37, Paderborn, NW, 33106

What's nearby

  • Benteler-Arena - 4 min drive - 3.0 km
  • Neuhaus Castle - 4 min drive - 3.4 km
  • Schloss Neuhaus Open Air Theatre - 5 min drive - 3.7 km
  • Heinz Nixdorf MuseumsForum - 6 min drive - 5.6 km
  • University of Paderborn - 8 min drive - 10.4 km

Getting around

  • Scharmede Station - 6 min drive
  • Paderborn (PAD-Paderborn - Lippstadt) - 27 min drive

Restaurants

  • ‪Bürgerhaus Elsen - ‬11 min walk
  • ‪McDonald’s - ‬4 min drive
  • ‪Elysium - ‬14 min walk
  • ‪Brinkmanns Braterei - ‬18 min walk
  • ‪Gut Lippesee - ‬4 min drive

About this property

Hotel Heide Residenz

Hotel in the suburbs
At Hotel Heide Residenz, you can look forward to a terrace, dry cleaning/laundry services, and a bar. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a conference center.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-in, laundry services, and barbecue grills
  • A front-desk safe, multilingual staff, and 1 meeting room
Room features
All guestrooms at Hotel Heide Residenz have thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Balconies, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Self parking on site (EUR 5 per day)

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 9.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotelbar

Things to do

  • Gym

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference center (1,076 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Spa

  • In-room massages
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (6:00 AM - midnight) and Saturday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are available for EUR 13.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.50 per person
  • Airport shuttle fee: EUR 20 per person (roundtrip)
  • Self parking fee: EUR 5.00 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 13.0 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Heide Residenz
Heide Residenz Paderborn
Hotel Heide Residenz
Hotel Heide Residenz Paderborn
Hotel Heide Residenz Hotel
Hotel Heide Residenz Paderborn
Hotel Heide Residenz Hotel Paderborn

Frequently asked questions

Is Hotel Heide Residenz pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 5.00 per day.

What time is check-in at Hotel Heide Residenz?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Heide Residenz?

Check-out is at 11 AM.

Does Hotel Heide Residenz provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 20 per person applies.

Where is Hotel Heide Residenz located?

Situated in the suburbs, this hotel is within 3 mi (5 km) of Schloss Neuhaus Open Air Theatre, Neuhaus Castle, and Benteler-Arena. Heinz Nixdorf MuseumsForum and Rathaus are also within 6 mi (10 km).

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Reviews

Hotel Heide Residenz Reviews

8.0

Very Good

8.6

Cleanliness

7.4

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 12 out of 38 reviews
Rating 8 - Good. 19 out of 38 reviews
Rating 6 - Okay. 4 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 3 out of 38 reviews

Reviews

10/10 Excellent

Poul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt hotel udenfor centrum med gode busforbindelse

Godt hotel der ikke ligger i bycentrum. Flere buslinier holder lige uden for døren. Dejligt værelse. Rigtig god morgenmad.
Stayed 3 nights in Aug 2019

10/10 Excellent

Larus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Travelling through

Travelling from Paris to Nordic, we decided to stay one night in Paderborn and found this good offer on line. We decided to buy breakfast at the hotel while afterwards we should have taken it in the city.
Stayed 1 night in Jul 2019

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Elsen Hotel

Not our first choice when staying in Elsen. We arrived at 3pm and reception appeared to closed. There was no respons to the bell but we found kitchen staff to chase management. Apparently the reception closes at 2pm, even though check in is after 3pm. We were not too impessed with our check in but the room was comfortable. The hotel is about. 1k from Elsen centre. We went out to visit family and came back just before 10pm. The hotel front door was locked. We rang the bell just before we saw a small notice to use the "night" door. The manager did not seem impressed that we used the bell. We were not told about the night door at check in. We asked where the bar/beergarden was and were told it was closed. The breakfast was excellent at an extra €8 per person. There was a €5 charge for guaranteed parking and we paid this as we were told that the free parking at the rear might be full when we returned. We will probably not use this hotel again.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enttäuscht

Kein Restaurant, geschlossen- hätte als Garni Hotel angegeben werden. Minibar nicht vorhanden, war fest verschraubt !!!!
Stayed 1 night in Jun 2019

6/10 Okay

Anni

Liked: Cleanliness, staff & service, property conditions & facilities

behagelig overnatning

valgte hotellet pga. beliggenhed, mulighed for motion, p-plads og restaurant. Venligt personale, godt værelse, nem parkering (der dog kostede € 5). Restauranten viste sig kun at være til grupper på forudbestilling, så jeg måtte på tur i byen, hvilket ikke var ideen med at booke et værelse, hvor der var restaurant på stedet. Udmærkede omgivelser og motionsrum
Stayed 1 night in May 2019

8/10 Good

uwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes etwas abgelegenes Hotel

Etwas außerhalb von Paderborn gelegenes Hotel. Schöne Zimmer,sehr sauber mit großem TV.Leckeres Frühstück. Nicht durchgängig besetzte Reception. Restaurant nur mit kleinen Gerichten ;geringe Auswahl. Nettes freundliches Personal; Beanstandung (fehlende FB für TV) wurde umgehend behoben.
Stayed 3 nights in Nov 2018

8/10 Good

Alison, Northamptonshire

Liked: Cleanliness, staff & service, property conditions & facilities
Would prefer use of a communal lounge rather than feeling confined to room
Stayed 5 nights in Oct 2018

2/10 Terrible

Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a bad experience!
Stayed 1 night in Jul 2018

8/10 Good

Sreble, Freiburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel auf dem Lande

Präziser Check in und angenemes Zimmer, in der Nähe liegt ein großer Badesee
Stayed 2 nights in Jun 2018

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gastfreundlich und hilfsbereit. Hotel ist gemuetlich und einladend, man fuehlt sich dort gleich wohl..
Stayed 6 nights in Dec 2017

10/10 Excellent

Norbert, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel, dass sich tatsächl. um seine Gäste kümmert

Das Hotel war ausgebucht. Ich bekam das letzte Standardzimmer. Am Folgetag stellte mir das Hotel ohne Aufpreis ein großes Komfortzimmer zu Verfügung. Dafür Herzlichen Dank!
Stayed 2 nights in Sep 2017

8/10 Good

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacey

Spacey and room, nice bathroom. There is no lift, and the wifi was not easy to use. My husband was not able to connect to internet. Otherwise OK. Stayed one night and did not eat breakfast.
Stayed 1 night in Jun 2017

8/10 Good

Edie, Mannheim

Liked: Cleanliness, property conditions & facilities

Sauberes und ruhiges Hotel

Das Hotel hat uns ganz gut gefallen. Es war sauber, sehr ruhig, das Personal sehr freundlich. Das Frühstück könnte etwas abwechslungsreicher sein, es wäre z.B. schön gewesen, wenn es Croissants gegeben hätte oder z.B. die Möglichkeit, neben Kaffee, auch Cappuccino oder Milchkaffee trinken zu können. Das Preis-Leistungs-Verhältnis ist auf jeden Fall in Ordnung und wir könnten es uns vorstellen, wieder zu kommen.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rent og komfortabelt hotel

Havde brug for et hotel, der var tæt på motorvej. Men samtidigt komfortabelt og stille og med god morgenmad. Dette hotel levet fuldt og helt op til disse forventninger.

8/10 Good

MJS, Leonberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruhig Zuvorkommend Hilfsbereit

Alles sehr gut vorgefunden und abgewickelt, sehr hilfsbereites Personal.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Günstiges, geräumiges, sauberes Zimmer

TOP Preis/Leistung-Verhältnis, Zimmer geräumig und sauber, Zugang über Nachtzugang

6/10 Okay

Gerd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel mit sehr freundlichem Personal

Wenn die Fenster noch etwas weniger Geräusche rein lassen würden, wäre es gut.

10/10 Excellent

Rolomeister, Monterrey ,Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel , excellent , in the suburb.

This is a small hotel, but with great staff, although it has no elevator, nor air-conditioning (not that you will need it) the staff makes you feel king in Paderborn , in front of the hotel its a city bus that takes you straight to downtown Paderborn in 15 min. Highly recommended .

8/10 Good

Olle, Bålsta, Sverige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra läge i utkanten av Paderborn

Vi hade hotellet som utgångspunkt för utflykter i omgivningen. Lugnt och rent hotell med trevlig personal. Dock extra avgifter för både frukost och parkering. Rekommenderas.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pleasant stay, staff were nice - price reflected the overall feel of the building as did the offered services. No complaints.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Hotel

Ich war sehr zufrieden, sowohl mit dem Zimmer, dem Personal und der Verpflegung

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel, sehr nettes Personal

Zimmer sind top ausgestatted und sehr sauber. Das Personal sehr freundlich und hilfsbereit. Nur liegt das Hotel weit weg vom Stadtzentrum.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

kleines, feines Hotel

kleines familiengeführtes Hotel, sehr freundliches Personal, saubere Zimmer und ein tolles, Frühstücksbuffet, das keine Wünsche offen lässt. Kann ich jedem nur weiterempfehlen.

2/10 Terrible

Eric, Glasgow

Liked: Cleanliness, room comfort
Disliked: Staff & service

Disappointed

Arrived to find the hotel restaurant closed. Had to get a taxi to Paderborn for our evening meal.€40. On our return, only around 9 o'clock, the hotel bar and reception was locked for the night. "Oh we'll" was the only reply to our morning complaint. No apology.

8/10 Good

Peder, Skive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt Hotel i rolige omgivelser !

Absolut et godt hotel at overnatte på, i rolige omgivelser og meget venligt personale.