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Casa Basalto

3.5 star property
Hotel with free parking, a quick walk to Galerias Pachuca Mall

Choose dates to view prices

Photo gallery for Casa Basalto

Front of property
Banquet hall
Lobby
Lobby sitting area
1 bedroom, premium bedding, pillowtop beds, in-room safe
This modern retreat near Galerias Pachuca Mall offers a sunny terrace for relaxation and the Dolina restaurant with authentic Mexican dishes. Guests love the in-room WiFi, convenient coffee shop, coworking spaces, and spectacular panoramic views.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Room service
  • Air conditioning
  • 24/7 front desk
The current price is P3,482
P4,126 total
includes taxes & fees
Oct 7 - Oct 8

Room options

Check availability for these dates

Tonight
Oct 6 - Oct 7
Check availability for tonight Oct 6 - Oct 7
Tomorrow
Oct 7 - Oct 8
Check availability for tomorrow Oct 7 - Oct 8
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Suite, 1 Bedroom, Accessible

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite, 1 Bedroom, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Private indoor hot tub
Air conditioning
Heating
Smart TV
Separate bedroom
Pillowtop bed
Premium bedding
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
  • 24 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Pachuca, Casa Basalto is in a shopping district and near a boardwalk/promenade. El Rehilete Museum and Tuzoofari Zoo are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore David Ben Gurion Park and El Chico National Park. Looking to enjoy an event or a game? See what's going on at Hidalgo Stadium, or consider Auditorium Gota de Plata for a night out. Be sure not to miss outdoor adventures like hunting, ecotours, and hiking/biking trails.
Visit our Pachuca travel guideOpens in a new window
Map
Avenida Camino Real de la Plata #206, Col. Zona Plateada, Pachuca, HGO, 42084

What's nearby

  • David Ben Gurion Park - 2 min walk - 0.2 km
  • Galerias Pachuca Mall - 5 min walk - 0.5 km
  • Auditorium Gota de Plata - 7 min walk - 0.6 km
  • Hidalgo Stadium - 3 min drive - 3.4 km
  • Monumental Clock of Pachuca - 7 min drive - 6.8 km

Getting around

  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 60 min drive

Restaurants

  • ‪Cake House - ‬5 min walk
  • ‪Singular Cocina de Brasa - ‬4 min walk
  • ‪La Tartine - ‬2 min walk
  • ‪Tabi - ‬4 min walk
  • ‪Entre Fuegos - ‬4 min walk

About this property

Casa Basalto

Hotel near Galerias Pachuca Mall
Located close to David Ben Gurion Park and Auditorium Gota de Plata, Casa Basalto provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site Mexican cuisine restaurant, Dolina, offers breakfast, lunch, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour business center.
Other perks at this hotel include:
  • Free self parking
  • Continental breakfast (surcharge), express check-out, and a TV in the lobby
  • Coworking spaces, a 24-hour front desk, and 1 meeting room
Room features
All guestrooms are individually decorated, and boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 40-inch Smart TVs with satellite channels
  • Coffee/tea makers, heating, and daily housekeeping

Similar properties

Front of property

Camino Real Pachuca

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,007 reviews
The price is P4,131
P4,895 total
includes taxes & fees
Oct 26 - Oct 27
Camino Real Pachuca

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday continental breakfast available 8:00 AM to noon for a fee: MXN 149 for adults and MXN 149 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Dolina

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Coworking space
  • Meeting room

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 500
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 149 for adults and MXN 149 for children
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 500 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Casa Basalto Hotel Pachuca
Casa Basalto Hotel
Casa Basalto Pachuca
Casa Basalto Hotel
Casa Basalto Pachuca
Casa Basalto Hotel Pachuca

Frequently asked questions

Is Casa Basalto pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of MXN 350 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Casa Basalto?

As of Oct 6, 2025, prices found for a 1-night stay for 2 adults at Casa Basalto on Oct 7, 2025 start from P 3,481.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Casa Basalto?

Self parking is free at this property.

What time is check-in at Casa Basalto?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 500 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Casa Basalto?

Check-out is at noon. Late check-out is available for MXN 500 (subject to availability).

Where is Casa Basalto located?

Situated in a shopping district, this hotel is within a 10-minute walk of David Ben Gurion Park, Galerias Pachuca Mall, and Auditorium Gota de Plata. Hidalgo Stadium and El Rehilete Museum are also within 2 mi (3 km).

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Reviews

Casa Basalto Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Location

9.2

Staff & service

9.4

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 183 out of 283 reviews
Rating 8 - Good. 67 out of 283 reviews
Rating 6 - Okay. 20 out of 283 reviews
Rating 4 - Poor. 8 out of 283 reviews
Rating 2 - Terrible. 5 out of 283 reviews

Reviews

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para hospedarse
Stayed 1 night in Sep 2025

10/10 Excellent

ruben enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación y excelente atención
Stayed 1 night in Jun 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable estancia
Stayed 1 night in May 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel y Restaurante Muy buen servicio y atencion
Stayed 1 night in Apr 2025

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel estaba muy limpio y la habitación muy amplia
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó el lugar, es bonito, tranquilo y fácil de llegar
Stayed 1 night in Mar 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tal vez lo que podría mejorar es el estacionamiento, es muy pequeño y mi auto no pudo descender por la rampa, por lo que tuve que dejarlo afuera para no dañarlo en los primeros días.
Stayed 2 nights in Jun 2025

10/10 Excellent

ANA CECILIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente. Siempre es nuestra opción preferida cuando visitamos Pachuca.
Stayed 1 night in May 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deberían de abrir el Restaurante en Domingo o terner servicio al cuarto
Stayed 1 night in Apr 2025

6/10 Okay

Dr Raúl

Liked: Cleanliness, staff & service, amenities
Toda la noche se escuchó el ruido de los otros departamentos definitivamente no se pudo descansar a gusto
Stayed 1 night in Jul 2025

10/10 Excellent

Silverio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy accesible
Stayed 1 night in Mar 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
La suite es muy amplia y aislada de ruidos externos. Mi familia y yo disfrutamos de un excelente fin de semana en sus instalaciones.
Stayed 1 night in Feb 2025

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno y buen servicio, lo recomiendo
Stayed 2 nights in Jan 2025

10/10 Excellent

Alan

Liked: Amenities, property conditions & facilities
Excelente
Stayed 2 nights in Feb 2025

10/10 Excellent

Avelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me volvería alojar en este hotel, el servicio es estupendo y les agradezco mucho las consideraciones que tuvieron conmigo.
Stayed 1 night in May 2024

8/10 Good

JOSE LUIS GUTIERREZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La instalacion es buena, moderna y bonita, los platillos en el restaurant son buenos.
Stayed 2 nights in Sep 2023

10/10 Excellent

Diana Melisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realmente la atención es muy buena al igual que las instalaciones.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene todo lo que necesitas y está ubicada en una muy buena zona.
Stayed 1 night in Oct 2023

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar muy tranquilo y seguro
Stayed 2 nights in Oct 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, staff everyone
Stayed 3 nights in Jan 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Oct 2023

6/10 Okay

Raul

Liked: Cleanliness, property conditions & facilities

Caro para lo que ofrece

El hotel es pequeño, les hace falta personal, y el estacionamiento es un problema, pocos lugares.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Amenities
Acogedor y todo actualizado
Stayed 1 night in Oct 2023

10/10 Excellent

Bracamontes Ceballos Isaias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general la experiencia fue muy agradable y placentera, solo el lavabo hizo ruidos extraños durante unos minutos, creo que fue por le presión del agua al abrir la llave en una de las habitaciones cercanas.
Stayed 1 night in Jul 2024