Outgual Hotels

"Super cheap and cheerful. Nothing outstanding. Resorts and rooms very tired. Food was decent however drinks were not. No beer in restaurant, no ice creams included, snacks poor. Dinner times chaotic. We stayed for 4 nights - it’s not no where near as good as some of the reviews, but it isn’t terrible either. Just bang average. Water park pools bitterly cold (all except main) towels for pool a pain. Ours got soaked in a storm and initially they wouldn’t give us new ones as you’re only allowed to swap them every 2 days - and you need a deposit for them. Staff mostly unhelpful. A few stars - bag man was great, and cleaners were really good, as was the man who owned the shop on site. Showers went nuclear hot to stone cold all the time. Not good if you have kids! Our shower had tile missing and filler everywhere. Generally very tired. I presume 10 years ago it was the crown, not its more like a travelodge with extras. Hassle to check in, hassle to check out. Overall I’d give it 5.5 maybe 6 out of 10."

"Great staff. Family hotel, safe, lovely food. "

"Great hotel with lots of slides etc. Kids loved it and something for the adults too, to keep them busy. Staff very helpful and freindly. Indoor pool is very warm however very small. Night entertainment can be improved as is fairly basic. "

"Amazing hotel, best I've stayed at! Beautiful resort, lovely views. Rooms extremely comfortable and dining excellent."

"Very relaxing and the staff were really nice."

"Fabulous art work, such a zen, inviting atmosphere!!!"

"Staff really really kind, pools are awesome"

"On the 3rd day the room we were staying in started leaking from the roof and the next room they gave us, the toilet smelled really bad and you can smell it all over the room. We also order food on the 2nd day at 12:25pm and were told a hour or two before it ready but it didn’t? then we where told it should be ready by 3pm and should come back to the hotel for it just as we where getting ready to head to the market, we came back but the food was not ready till 5:45pm so they wasted a full day of ours. The food is also expensive, costing over 400MAD, we ate out after at. On the first day we were told that the tea is free so we ordered tea once a day other than the one that comes with breakfast. We got charged for it on the day we were leaving. We were charged 200 MAD. The breakfast is the same every day; you get an omelet, some cucumber and cherry tomatoes as well as two type of bread and some side dips to have with the bread ( olives, Oliver oil, jam, honey, cream cheese, butter). I wish they changed it a bit. If you are going to stay there bring your own locks for when you leave the hotel as there are no locks on them. The staff are nice but only the receptionist knows a bit of English the others don’t and if the receptionist is not there when you check in, use translate or wish for good luck. There was also no soap, shampoo or a rubbish bin in the rooms. The best part of our whole stay there was the cats they had, they where really nice and friendly. OLOFT, not coming back."

"Good experience "