Ouad Essafa Hotels

"Breakfast was fresh, room was clean but view was awful overlooking the street and tennis court "

"Very good service and friendly environment. Compared to other all inclusive the food is good. Cleaners very good and facilities and location good. "

"Room was supposed to be a privilege room although looked nothing like picture was much smaller and balcony wall paint was coming off, air con did not work it just made the room hotter so had to sleep with patio door open all night. The pool bar was hardly ever staffed and a lot of people complained about this. In all bars drinks were served in paper cups, as never enough glasses left. There were never enough pool towels for people at the pool. Went to the spa which was not clean disgusting mould dripping from the roof into the heated pool. Food in Italian speciality restaurant was over cooked and dried out, Moroccan restaurant food was very bland. Main buffet was nice but repetitive. ended up with extremely bad stomach bug on last day which could have been down to the mould dripping in spa pool, or food who knows? The beach photos on the website bear no resemblance whatsoever to the sad row of beds on rocks with umbrellas propped up against the sea wall. When I queried with the staff in reception about the room we had received they were extremely rude and could not have cared less. All in all quite a disappointing experience and definitely would not rate 4 star as per Hotels . com website "

"Excellent service. Slimane at reception was excellent. But the WiFi is very poor "

"Disgusting dirty and old"

"Facilities were adequate . Rooms small with no tea/coffee equipment. Noisy rooms either from traffic or hotel guests . Breakfast choice was limited. Worst of all there is NO SPA and there has not been one for a long while !! Not a four star standard hotel !! "

"We were under the impression that the hotel was a three minute walk to the beach. Not the case it’s a three minute drive. Hotel was excellent value. "

"Very good "

"Room was lovely and clean only one small thing no towels in room had to request some at reception which arrived straight away. Buffet dinner was not very good, most food was cold and hardly any choice we did complain about it but because I signed they were not going to not charge me, but after a lot of negotiation they gave us 50% discount Most of all it's a lovely hotel "